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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,048 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,048 reviews

September 09, 2023

Always a returning customer. They are up front with me regarding repairs and possible upcoming maintenance that may be needed in the future. More

by NANETTE6060
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
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Sep 10, 2023 -

Penske Buick GMC Of Cerritos responded

We're happy our Service Team here at Penske Buick GMC of Cerritos could provide an honest experience. Thank you for the positive review.

September 09, 2023

Tony and German professional and respectful. Great buying experience on my 2020 chevy bolt. Highly recommend More

by deanmarr8562
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
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Sep 10, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind review and recommendation. We are so glad that you had a great vehicle-buying experience with the help of our Sales Team at Penske Buick GMC of Cerritos and it would be our pleasure to work with you again someday.

September 09, 2023

it is very difficult to get ahold of the finance people and the guy with hair on his head gave me a bad attitude when i went there to take care of a problem i am having with them. i now have to make a seco More

by CCCVVV
Recommend Dealer
No
Employees Worked With
Jose Solis
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Sep 09, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Customer feedback and satisfaction are both very important to us at Penske Buick GMC of Cerritos. Please feel free to reach out to me so that we can further discuss the communication and interactions our Sales Department has provided you. I hope to hear from you soon, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 07, 2023

They were great! They answered questions we had about the car. I recommend this dealer. More

by COCOAKITA
Recommend Dealer
Yes
Employees Worked With
Camille Soto
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Sep 07, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are so pleased to read that our Sales Team was able to answer all your questions, and able to provide a great experience on your visit. Thank you for the wonderful feedback and 5 stars. If you ever need any help with your vehicle, please feel free to reach out to us at Penske Buick GMC of Cerritos.

September 05, 2023

I took my truck in for an ongoing issue I have been having with my AC. My truck ended up having to stay with you for a week and Stephanie was helpful letting me know what was going on and also helped m More

by HOMESBYJOHNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Sep 05, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are so happy to see that our Service Team was helpful, and kept you updated on your vehicle. Thank you very much for the 5-star rating and positive review. It was a pleasure to do business with you at Penske Buick GMC of Cerritos, and please feel free to reach out to us for any future needs.

September 05, 2023

friendly respectful and very efficient , highly recommended, especially Matthew and José, Solís they form a very good team, they fight for your expectations More

by liliana.siordia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis, Matthew Stein
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Sep 06, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are so happy to read that our team was friendly, respectful, and efficient during your visit. Thank you so much for the positive review and 5 stars. Your business is valued at Penske Buick GMC of Cerritos, and please feel free to reach out to us for any future assistance.

September 05, 2023

Terrible follow-up. Still waiting for word with no commitment with regard to a number of "Dealer Installed" items that were not and still are not installed More

by robrtsngrp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josue Moreno, Camille Soto
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Sep 06, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about the level of communication you have received from our Sales Department regarding dealer-installed items. Can you please send your preferred contact method to me? Sincerely, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 02, 2023

Service was great, Stephanie was amazing! Will recommend to family and friends to come here! More

by cmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Sep 03, 2023 -

Penske Buick GMC Of Cerritos responded

We are grateful for you leaving us a five-star review and for recommending our services. It's great to know that our team does an amazing job at what they do. Your business is valued and we look forward to seeing you again at Penske Buick GMC of Cerritos.

September 01, 2023

VERY GOOD EXPERIENCE GREAT COMMUNICATION AND FAST AND EAY DROP OFF AND PICK UP - WILL SEE HIM AGAIN More

by Hernandezm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BERNIE REYNOSO
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Sep 04, 2023 -

Penske Buick GMC Of Cerritos responded

It makes us so happy to know you were provided with a fast and very good experience when dropping off and picking up your vehicle. Our Service Team is proud to know they were great at communicating with you to best meet your needs. Thank you for your business and for leaving Penske Buick GMC of Cerritos a positive five-star review.

September 01, 2023

Great experience purchasing a vehicle from Cerritos GMC/ Buick. Camille Soto was amazing. She was professional, knowledgeable and patient with us throughout the whole process. I was really impressed with th More

by andrewmeiji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Report | Print
Sep 04, 2023 -

Penske Buick GMC Of Cerritos responded

It makes us very proud to have your terrific five-star review. Our amazing Sales Team is pleased to read they were professional, knowledgeable, and patient throughout your whole process. We are so happy to have made your purchasing experience a great one here at Penske Buick GMC of Cerritos. Congratulations on our new vehicle and we are glad that you were impressed with our dealership. We happily invite you to come back and see us again soon.

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