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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,045 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,045 reviews

April 29, 2023

I had no issues with the Service Center. Donald took care of me and kept me informed the whole process. More

by Matthew64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Donald Moreno
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello Matthew. It is a pleasure to learn that you had a helpful and informative experience with our amazing Service Department. Thank you for the 5-star review and please don't hesitate to reach out if there's anything more we can do for you here at Penske Buick GMC of Cerritos.

April 27, 2023

Good service and out sooner then expected. We were able to finish our business early. More

by FIVEDOTCENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot the name of the lady.
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Our Service Team is thrilled to read that you had a good and prompt service experience here at Penske Buick GMC of Cerritos. If there is anything else our team can do to assist you, please feel free to reach out.

April 26, 2023

so easy to work with but we didn't take it in for service. Penske had the truck picked up from our location and had the bedliner installed and then brought the truck back to us More

by kathrynk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to share your experience with our Service Team. We are delighted to see you found them easy to work with and appreciated that they picked up and returned your truck for you. We appreciate your business here at Penske Buick GMC of Cerritos. If there is anything else we can help you with, please let us know.

April 26, 2023

Great service! The waiting area is comfortable which I appreciate very much! Great...Great...Great More

by PJ.UTAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas in service is the BEST!, Mohammed A Tabbaa
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Penske Buick GMC of Cerritos wants to thank you for your excellent review and 5-star rating. We are happy to provide a comfortable waiting area for you while you wait, and it is a pleasure to read that your service experience was great. We hope you have a superb day.

April 25, 2023

EASY IN AND OUT, CLEAN DEALERSHIP EASY TO FIND CLOSE TO THE MALL I WAS TOLD ABOUT THE ADDS UPFRONT SO NO SUPRISES More

by tthildre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY, Catherine Sommerville
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your five-star review and input. We are glad to learn that you are impressed with the customer care from our team. Thank you so much for being one of our valued customers, and we look forward to your next visit at Penske Buick GMC of Cerritos.

April 23, 2023

Richard was awesome, professional & efficient. The appointment desk not so much…they “just” make appointments according to the woman there. My car needed added services and she told me that I nee More

by MARITZMED28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, We take our customer feedback very seriously and would like to learn more about your interactions with our team. If you would like to discuss this further, please feel free to reach out to me. Thank you, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

April 23, 2023

I’ve tried many GMC dealers in the past. But the team here and the care for customers. It’s what make us come year after year. More

by pacificcreativebuilders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mat, Javier, Walter
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

We are glad you enjoyed great customer service working with our team at Penske Buick GMC of Cerritos. Thank you for your positive review. We are here if you need any further assistance.

April 22, 2023

This dealer, and especially Albert Valencia, Service Advisor are most knowledgeable and professional servicing public. More

by CMEDINA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Valencia
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you for your wonderful review. We are so glad you had a wonderful experience with our Service Team at Penske Buick GMC of Cerritos, please let us know if you need anything else.

April 22, 2023

I was extremely satisfied with the service at Penske Buick GMC. My vehicle was serviced faster than I expected. More

by richardjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
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May 20, 2023 -

Penske Buick GMC Of Cerritos responded

Richard, thank you for your kind review of Penske Buick GMC of Cerritos. We are so glad you received great service during your visit and we would be honored to assist you with anything else.

April 21, 2023

My advisor was Richard Juarez and he was excellent in explaining which filters were going to be replaced on my Encore. He also made sure I knew I could have my tires rotated along with my oil change. I w More

by LISACARTWRIGHT1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Loyola, Mohammed A Tabbaa, Sean Weaver, Catherine Sommerville
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

In order to deliver the best experience possible, we try to set high expectations for ourselves here at Penske Buick GMC of Cerritos. We're so glad to receive your positive review. It is wonderful to learn that our Service Team was informative about the service on your Buick Encore. We are available should you require any extra help in the future. Safe driving!

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