Penske Buick GMC Of Cerritos

Excellent customer service. It is evident that they wish to sell cars if at all possible. The day of my visit, the dealership was extremely busy, and there was no water/refresements available except th to sell cars if at all possible. The day of my visit, the dealership was extremely busy, and there was no water/refresements available except through vending machine. My only suggestion for improvement is that at a minimal, coffee and/or water should be available at no charge to potential buyers. More

Just purhcased a 2011 Acadia. Chris was so helpful and was willing to answer any questions we had and was there for anything that we needed. The entire exprience was very easy and pleasant (never had that was willing to answer any questions we had and was there for anything that we needed. The entire exprience was very easy and pleasant (never had that at any other dealership) I recommend this dealership and to see Chris for anything that you need. He makes you feel comfortable with what you are buying and is quick to explain everything to you before you even have to ask! 5 stars!!! More

This dealership and salesman Isaac Tapia were all very helpful in this transaction. They helped answer all of my questions for my husband while he was busy at work and then had the Acadia and everything r helpful in this transaction. They helped answer all of my questions for my husband while he was busy at work and then had the Acadia and everything ready for him to review when he arrived at the dealership after work. We had our 2 very young children with us and they were very accomodating and fast! They were very helpful in every part of this transaction. My husband is not one to spend hours upon hours at a car dealership trying to haggle with salespeople but even he was impressed with the service we have received here. We will definitely recommend this dealership to anyone! More

I called the gmc dealership regarding an internet special and i spoke with a MR Jason Ardvison he was very helpful and to the point which was very reassuring to me as i arrived at the dealer ship the same da and i spoke with a MR Jason Ardvison he was very helpful and to the point which was very reassuring to me as i arrived at the dealer ship the same day A Mr Richard Fonseca greeted me and already had the trucks i had described to him over the phone ready to show and go it took me about 5 minutes tp make my decision onn a Gmc sierra 1500 sle having the trucks both side by side made it that much easier in making a decision Richard was very helpful and curteous as i asked many question's both associates Mr Fonseca And Ardvison made it as easy as possible cm,opleting the transaction and i would definitely recommend Cerritos GMC and Richard And Jason to my Family and friends once again thank a million and happy holidays From the Martinez Family. More

I'm so happy with the service the way they greeted me . This is my first GMC truck I bought. Thank You, Greg Tong. This is why I'm coming back to this dealership.I looked at other (trucks) dealers, GMC of This is my first GMC truck I bought. Thank You, Greg Tong. This is why I'm coming back to this dealership.I looked at other (trucks) dealers, GMC of Cerritos gave me the information I needed right way,of all the dealers GMC was for me. More

Great experience buying this car from Cerritos GMC, they were quick, helpful and extremely friendly. The car itself was in great condition and had low mileage, they priced it reasonably and gave the 5 year were quick, helpful and extremely friendly. The car itself was in great condition and had low mileage, they priced it reasonably and gave the 5 year audi warranty. They were easy to contact by phone and quick when processing the purchase documents. Very happy i chose Cerritos to buy this car from, they even delivered the vehicle to my door. More

My daughter made a inquiry online and was immediately called by James Montoya, she really liked his approach on the phone asking her questions but being very friendly to her. When we arrived we were app called by James Montoya, she really liked his approach on the phone asking her questions but being very friendly to her. When we arrived we were approached by a sales person and we asked for James, he told us to sit down while they went to go get him. James took his time to find out what we needed and answered all our questions about the difference of the vehicles models. Even after we accepted the deal James stayed their and talked with us to keep us at ease. We love the vehicle but after a week the engine light came on and we took it into service. We told James that service is handling the matter and that everything is ok, but after 2 weeks and no part we called James. He immediately went to service and got the ball rolling to find out why it was taking so long for our part. Within a day we got a call and the part installed. Thank you James for helping us out again. I will send my friends and co-workers to see James ANYTIME. Stress free buying experiance. More

Our first contact was via the internet. This when we had the opportunity to meet Chris and James.This was a great experience because the two gentlemen were so easy to get along with..Chris had a calm emeano the opportunity to meet Chris and James.This was a great experience because the two gentlemen were so easy to get along with..Chris had a calm emeanor that was was joy to deal with, Chris was ready and able to ask any questions we had about the Buick Lacrosse that we were interested in. Chris made a great effort to meet our specfic wants and needs in a vehicle. James further made the drive testing experience a pleasant ride > James further put our family at ease with his calm ,pleasant demeanor,,no pressure tactics. Upon delivery of our new Buick Lacrosse Chris Sanchez took his time to clearly explain all the special features that our vehicle was equipped with also responding to any questions that we had. Chris made it warm knowing that he was available for any questions or problems that we might have with our vehicle. WE completly satisfied with our purchace and our opportunity to meet and deal with Chris Sanchez,a true professional. More

Sam was exceptionally patient, accomodating, and very professional - and not the least bit pushy. He showed us around the Cerritos GMC Center and introduced us to the GMC Terrain, Arcadia and H3. They ar professional - and not the least bit pushy. He showed us around the Cerritos GMC Center and introduced us to the GMC Terrain, Arcadia and H3. They are such beautiful SUV's, but after a lot of thought, my husband and I realized we actually needed something a little larger for the price we were willing to pay. Sam directed us to the used SUV's - Chevys, GMCs and Fords. After several drives (with these cars) around the block we decided on a SUV that we actually came close to purchasing exactly a year ago- a Ford Expedition. We're really happy with the decision being made at this time, the price, color and waiting to have Sam as our sales rep made the experience exceptional...way different from any other car purchase we have made. We highly recommend this dealership and sales employee, Sam Nachawati! More

I gave Cerritons Buick GMC this rating for a couple of reasons. First and foremost, I appreciated the service provided by the sales person. He was friendly and not overbearing during the negotiation pro reasons. First and foremost, I appreciated the service provided by the sales person. He was friendly and not overbearing during the negotiation process of purchasing the car. He was patient in explaining the financing process, including how the APR and down payment are reflected in both the total price of the car and the monthly payment. Finally, they were willing to work with me in getting me an affordable monthly payment and even matched my credit union's APR. More