
Penske Buick GMC Of Cerritos
Cerritos, CA
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1,049 Reviews of Penske Buick GMC Of Cerritos
Excellent! !! Javier was amazing. The entire team outstanding Highly recommend them Top notch service Very satisfied with my purchase !! Javier was amazing. The entire team outstanding Highly recommend them Top notch service Very satisfied with my purchase More
Very communicative, friendly and helpful dealership. Would definitely recommend visiting them if you’re in the market for a new vehicle Would definitely recommend visiting them if you’re in the market for a new vehicle More
I felt like this dealership was very unorganized but thanks to Javier Garcia I got my car Darren as also very helpful the morning I was told to go into the location the people I had been dealing with an thanks to Javier Garcia I got my car Darren as also very helpful the morning I was told to go into the location the people I had been dealing with and told me to come weren’t there so Darren sales manager jumped into action getting Javier Garcia to help me and because of Javier’s great customer service i stayed so thank you Javier for helping the dealership make.a sale but also making me feel like customer service was still important to you and Darren a few employees that dropped the ball were Camille, she never returned my calls Richard. He acted as if I needed to do all the work and he just wanted the commission and last but not least Josue Moreno he promised and assured me that everything was going to be done and he picked the date and time for me to come and couldn’t be bothered to come to work that day so things he promised me that he would do I couldn’t no longer get because he wasn’t there but aside from my experience if I had to refer someone to the dealership I believe Darren and Javier Garcia would give 150% customer service because even though I was VERY Frustrated they still helped me and I appreciative More
Donald Moreno my service advisor was great as he continued to honor my complimentary oil change even after there was some confusion regarding a promotion. Will definitely ask for Donald to be my se continued to honor my complimentary oil change even after there was some confusion regarding a promotion. Will definitely ask for Donald to be my service advisor for any of my future service needs. Thanks again Donald! More
Very courteous representative and very knowledgeable in regards to cars availability A very quick and easy transaction and very easy process regards to cars availability A very quick and easy transaction and very easy process More