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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

November 12, 2024

Usually good service but not this time: will probably not return, not sure if they even changed the oil like they said they did. Waited with my family for 30 minutes while it sat parked and when I finally we More

by MGAMBOA601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 13, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Thank you for bringing this to our attention. I would like the chance to speak with you to learn more about your recent experience with our Service Department regarding an oil change. Can you please reach out to me directly? I appreciate your time! Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

November 11, 2024

Camille was wonderful. She made the buying process easy and we were in and out of the dealership from start to finished in around 2 hours. Very happy with her level of pr More

by travisghnichols
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German was 5 stars as well., Camille Soto
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Nov 12, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your feedback. It's great to hear that our team made the buying process seamless for you and your family. Here's to enjoying new adventures with your vehicle!

November 11, 2024

Great service Stephanie was great always quick and fast will keep doing my service here More

by ALEXSALAS562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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Nov 12, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos is pleased to know you enjoyed the swift service from our team. Looking forward to serving you again.

November 11, 2024

Excellent service from Valerie she was easy to work with felt no pressure from the sale very easy going. I recommend you look for her on your next gm purchase. More

by RRUIZ026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie , Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Cristina Morales, Clarissa Vargas
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Nov 11, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for the recommendation. We're glad you found our team easy-going at Penske Buick GMC of Cerritos. Wishing you many enjoyable drives in your new GM vehicle!

November 10, 2024

Thank you for such a wonderful experience! Very professional, great customer service! Stress free purchase! More

by ssybarra21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
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Nov 10, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your amazing feedback on Penske Buick GMC of Cerritos. It's great to hear that our team's professionalism and customer service met your expectations. Wishing you many happy drives ahead with your new purchase!

November 07, 2024

Maravilloso servicio y atención y lo más importante hablan mi idioma perfecto gracias por esa atención More

by raulvarela61269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
Report | Print
Nov 08, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por tus amables palabras sobre Penske Buick GMC of Cerritos. Nos alegra poder atenderte en tu idioma y ofrecer un gran servicio. Cuídate mucho.

November 04, 2024

Excellent service and appreciate the thoroughness of Richard in getting me my new Hummer. First Class Dealer! More

by jp41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
Nov 05, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos truly values your kind words. Enjoy the new Hummer and take care.

November 03, 2024

Its prices are very high, there are other, more economical service, I do not recommend them. More

by Jhernandezz8686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Morales
Report | Print
Nov 05, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your recent experience with our Sales Team regarding pricing. Can you please send your preferred contact method to me? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

November 01, 2024

Matt and the entire team that helped us were amazing. It was the best dealer experience we have ever had. Their knowledge, patience, and customer service made the process so smooth I will definitely reco More

by duffy.candice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay Inoue, Matthew Stein
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Nov 05, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your thoughtful review of our team at Penske Buick GMC of Cerritos. We're pleased to hear that you enjoyed your experience with the Denali. We appreciate the recommendation and value your support.

October 31, 2024

Fueron muy amables en el trato y explicaron muy bien todo los detalles y garantías del que tiene el vehículo More

by LUIS7369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Report | Print
Oct 31, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos aprecia mucho su reconocimiento. Nos alegra que haya tenido una buena experiencia con nosotros y esperamos que disfrute de su nuevo vehículo.

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