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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

June 07, 2024

Muy buen servicio muy amables muy muy recomendable atentos y muy rapido el servicio gracias More

by navator81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
Report | Print
Jun 07, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por compartir su experiencia sobre el servicio rápido y amable en Penske Buick GMC of Cerritos. Nos alegra saber que ha sido de su agrado. Apreciamos mucho sus recomendaciones.

June 06, 2024

I was able to get a same day appointment. My service took less than two hours. Had a nice conversation with Albert, the service rep. More

by MRSLEAKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Report | Print
Jun 06, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to share your experience at Penske Buick GMC of Cerritos. We are glad to provide efficient service and that you enjoyed your interaction with our team.

June 05, 2024

Was having trouble with my battery and it was replaced at no charge as it was still under warranty. They also checked my charging system More

by KMILLER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Albert Valencia
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Jun 05, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with the battery replacement and charging system check at Penske Buick GMC of Cerritos. We appreciate your feedback.

June 05, 2024

Charged additional for tags initially, car delivered with no transmission fluid, had to have my used car serviced with Honda and they had my car for two weeks. Car never fixed. Had loaner car and had to call More

by STACIE.KIRBUS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Stein
Report | Print
Jun 08, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall experience with our Service Department. Can you please send your preferred contact method to me? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

June 03, 2024

My experience was delightful everyone was so amazing. They accommodated every request I had and answered all of my questions More

by ARAMBULA2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto, Cristina Morales
Report | Print
Jun 04, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience at Penske Buick GMC of Cerritos. We appreciate your feedback on how well our team met your needs and answered your questions.

June 03, 2024

Amazing experience. Camille was very friendly and attentive. The whole process was very smooth—the best car purchasing experience I've had so far. More

by ld10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Camille Soto
Report | Print
Jun 03, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience at Penske Buick GMC of Cerritos. We appreciate the recognition given to our team and are pleased that the car purchasing process met your expectations. Your satisfaction is important to us.

June 03, 2024

A good experience very professional looking forward to returning for servicing in the future you have good day More

by ANNIE.DELOACH07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
Report | Print
Jun 03, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience with Penske Buick GMC of Cerritos. We are glad to hear about the professionalism you encountered. Your kind feedback is appreciated.

June 03, 2024

Friendly, knowledgeable staff. Everyone was very attentive and answered all questions. Very smooth car buying experience More

by ERINSTIDHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Matthew Stein
Report | Print
June 03, 2024

Our vehicle went in for regular maintenance, we had scheduled an appointment. Everything was done in a professional and timely matter. We appreciate the great customer service that we received by Don More

by ROBERTAMBAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
Report | Print
Jun 03, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your feedback on the regular maintenance service at Penske Buick GMC of Cerritos. It's gratifying to know that our team met your expectations in both professionalism and timing. We appreciate you taking a moment to acknowledge their hard work.

June 02, 2024

She helped us to buy the right car for the second time. We were so delighted to work with her. She puts lots of effort and time. More

by mae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
Report | Print
Jun 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate hearing about your positive car buying experience at Penske Buick GMC of Cerritos. It's great to know that our team's dedication and effort made a difference for you. Thank you for choosing us again.

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