Penske Buick GMC Of Cerritos

I have been coming to this particular dealership since 2003 customer Service is important to me. That’s what’s keep me coming back. 2003 customer Service is important to me. That’s what’s keep me coming back. More

The finance, sales and service departments are all top notch. The staff are friendly, knowledgeable and hard working. I recommend all to experience this amazing service. You will not be disappointed! notch. The staff are friendly, knowledgeable and hard working. I recommend all to experience this amazing service. You will not be disappointed! More

Purchase experience was very easy. Shopped online, got connected with a sales representative and prequalified prior to going to dealer. Showed up the next day and was there less than 2 Shopped online, got connected with a sales representative and prequalified prior to going to dealer. Showed up the next day and was there less than 2 hours with new keys in hand. Overall experience was very pleasant. Great job team Penske of Cerritos! More

Great, This survey is very slow and has required several attempts to submit due to slow processing on the internet and password verification. The name validation should be removed. attempts to submit due to slow processing on the internet and password verification. The name validation should be removed. More

Anthony in Service does a great job of walking you through your options for service and repair. Furthermore, he has prompt follow up and follow through skills that make the entire process stress free through your options for service and repair. Furthermore, he has prompt follow up and follow through skills that make the entire process stress free. Good job! More

I like your service . Because you guys saved my time a lot. I got very quick and respectful service . Good luck ! Because you guys saved my time a lot. I got very quick and respectful service . Good luck ! More

The fact you limit the radius of giving customers a ride home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way home made me not to do any business ever with penske gmc. More

Alex was great! Whole process was easy & comfortable. Alex made the whole process enjoyable & less stressful Whole process was easy & comfortable. Alex made the whole process enjoyable & less stressful More

The buying experience was pleasant and not stressful. We had a specific vehicle in mind. The sales consultant we worked with, Richard, retrieved the vehicle to allow us to inspect it and test drive it. We had a specific vehicle in mind. The sales consultant we worked with, Richard, retrieved the vehicle to allow us to inspect it and test drive it. There was no pressure to "buy now" or to force unwanted features. More

Service and courtesy been out the door for quite some time can’t wait to trade my truck and don’t ever have to deal with the service there time can’t wait to trade my truck and don’t ever have to deal with the service there More