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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

April 30, 2024

Overall experience was great. Everyone worked with me to get the purchase done. Everything was explained well and I didn’t feel rushed. Great job! More

by st.57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your review. It was our pleasure at Penske Buick GMC of Cerritos to ensure a pleasant, unrushed purchasing experience with clear explanations. Thank you for sharing your opinion.

April 29, 2024

Awesome and friendly staff very informative and knowledgeable answered all of my questions. They knew all about their vehicles. More

by AMANDACABRERA04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando in finance , Josue Moreno, Jose Solis
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May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad our team could assist you at Penske Buick GMC of Cerritos. Your endorsement of our well-versed staff makes all the difference.

April 28, 2024

Poor customer service at service department. Asked for oil change no details given. what was included or cost of service. More

by jaimemartin46
Recommend Dealer
No
Employees Worked With
Donald
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May 03, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, I would like to learn more about the level of customer service you received during your recent visit to our Service Department for an oil change. We pride ourselves on the high-quality standards we maintain here at Penske Buick GMC of Cerritos, and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

April 28, 2024

Stephanie, my service advisor was amazing, always checking in with me in the waiting room then getting me a ride home when my service changed. More

by KSPPASSION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie in service
Report | Print
May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear about your experience with our team at Penske Buick GMC of Cerritos. Ensuring you stay informed and comfortable is a top priority for us. Thank you!

April 27, 2024

Jose the salemans worked with me on finding a good deal for me also everyone else in the dealer More

by dgr2313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan from Las Vegas , Jose Solis
Report | Print
May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're elated that our team at Penske Buick GMC of Cerritos was able to assist in finding the right deal for you. We appreciate your positive feedback. Your words reinforce our commitment to customer service.

April 27, 2024

Got straight to point and was very pleased with my service at Cerritos gmc dealership More

by Mauricetarkington5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
Report | Print
May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad your service experience at Penske Buick GMC of Cerritos was to the point and satisfying. Thank you for choosing us.

April 25, 2024

I want to thank Clarissa Vargas for her patience with me and my many questions…. She was always quick and sure in her response. In fact the entire team from deserves a big thumbs up. I really appreciated More

by DANNYTRUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Rodriguez Coro , Clarissa Vargas
Report | Print
May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're pleased you appreciated the professionalism and prompt responses from our team. Your kind feedback is valued at Penske Buick GMC of Cerritos. Thank you very much for being such a respected patron.

April 25, 2024

Quick, clean, and very friendly, I bought my first car the other day and it was an easy process, the staff was very knowledgeable, thank you so much! I love it! More

by MAJOR.J1012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback. Penske Buick GMC of Cerritos is delighted to know you valued our clean facility and knowledgeable team during your purchase. Enjoy your new car!

April 24, 2024

Fast and was out within 45 minutes. This was really appreciated. Thank you for the help. More

by Medina3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Report | Print
May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your input regarding our swift service at Penske Buick GMC of Cerritos. Your satisfaction is paramount to us. Thanks for trusting our team in assisting you during your visit.

April 21, 2024

Kay was great & informative. He was patient and tried to give the best price possible. More

by Danny Andres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay Inoue/ internet sales
Report | Print
May 02, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear our team was helpful and informative. At Penske Buick GMC of Cerritos, we strive to provide the best prices possible. Your kind words are appreciated.

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