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Penske Buick GMC Of Cerritos
Cerritos, CA
1,050 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,050 Reviews of Penske Buick GMC Of Cerritos
March 31, 2024
Anthony Aguilar went above and beyond to get me the exact truck I wanted at a really good price! I’m a picky person and I can be somewhat annoying because I know what I want and I won’t settle. Anthony was i truck I wanted at a really good price! I’m a picky person and I can be somewhat annoying because I know what I want and I won’t settle. Anthony was in constant contact with me to provide the most satisfying customer experience I’ve ever had buying a new vehicle. Top notch service, I highly recommend Penske Cerritos GMC and Anthony Aguilar! More
by MM
Verified CustomerEmployees Worked With
German Rodriguez Coto, Anthony Aguilar, Matthew Stein
March 30, 2024
Albert was a great service person to work with. He was right on top of things and knew what was going on always keeping me informed as to the progress. He was right on top of things and knew what was going on always keeping me informed as to the progress. More
by inspector_john
Employees Worked With
Albert Valencia
March 28, 2024
The service department at Penske Buick GMC Of Cerritos is top notch. We came to them after poor experiences at another dealer and always trust them with our vehicle. Stephanie is our service writer; she prov top notch. We came to them after poor experiences at another dealer and always trust them with our vehicle. Stephanie is our service writer; she provides excellent customer service, is friendly and welcoming, and goes above and beyond each time our car is being serviced! More
by aponcedeleon17
Employees Worked With
Stephanie Villegas
March 27, 2024
I purchased at 2023 Tesla, after unsuccessfully attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted Tesla to remover the previous owner before selling the car. As a result I am still in the process of transferring the vehicle to myself through Tesla so for now I can’t charge my the car and I have access to all of the previous owners information: name, numbers, home address, phone book. This is very disappointing. The person that traded this vehicle trusted the dealer with their car and trust you to remove their information before the sell, because of this I will never purchase another car here. More
by HOMEGLASPER
Employees Worked With
General Manager gave incorrect information through a sells person and never returned my calls., Josue Moreno, Camille Soto, Matthew Stein, Cristina Morales
March 26, 2024
Easy to talk with. Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! More
by BUELNAD
Employees Worked With
Matthew Stein
March 25, 2024
Richard Hernandez was very helpful and service oriented. Very good customer service! He made it easy for us to take care of the paperwork and get into a new GMC Very good customer service! He made it easy for us to take care of the paperwork and get into a new GMC More
by Jim
Employees Worked With
Richard Hernandez , Josue Moreno
March 24, 2024
Albert was the person who greeted me for my scheduled appointment. Albert was able to explain the importance of needed service vs recommended. I opted to go with his recommendation as he has allowed m appointment. Albert was able to explain the importance of needed service vs recommended. I opted to go with his recommendation as he has allowed me to save money before and I trust his recommendations. Albert is a person who looks out for the owner when it comes to servicing the vehicle….Great Job Albert. Thank you for a great experience. More
by JGARCIA215
Employees Worked With
Albert Valencia
