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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

February 14, 2024

Amazing experience everyone I encountered was very kind and helpful. I walked away a happy customer! More

by ANNETTEROBERTSON23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel , Josue Moreno, Camille Soto
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We're gratified to hear about your positive interaction at Penske Buick GMC of Cerritos. We appreciate the high rating and we're glad you left satisfied with our service.

February 10, 2024

Very friendly, when I arrived I was approached by the staff in a very respectful manner, Jose is the name of the salesman who gave me all the information that I needed without putting any pressure on me… More

by jramos_hcw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad that our team, especially your salesman, made you feel respected at Penske Buick GMC of Cerritos. We are happy to provide pressure-free information for all our valued customers like you. Thanks for the review!

February 10, 2024

The staff at Penske Cerritos was friendly and helpful. The whole experience couldn’t have gone any smoother. More

by Penske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback about the team's friendliness and efficiency. Penske Buick GMC of Cerritos strives to assure you receive smooth service at all outings with us, so we're glad it paid off here. Thanks for choosing our brand.

February 10, 2024

Flexible appointments. Quick service. Friendly workers. I'll be back for my truck's next maintenance. More

by Jason.m.rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service check-in staff
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your review at Penske Buick GMC of Cerritos. It's great to know you found our appointments flexible, service prompt, and workers friendly. Our team awaits your truck's next maintenance kindly.

February 09, 2024

Donald Moreno was very helpful and acknowledged me right away! Also he found the needed parts for my older car! More

by SAJEVAN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

It's encouraging to hear about your positive experience with our team at Penske Buick GMC of Cerritos. Providing necessary parts for older cars is part of what we do best. Your feedback means a lot.

February 07, 2024

The people at Penske Buick GMC of Cerritos are honest with there customers. The service department is very helpful. More

by Ooortiz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephani in service
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your recognition of our honesty and the helpfulness of our service department at Penske Buick GMC of Cerritos. Thanks for sharing.

February 06, 2024

Service to the public is pretty much the same we encounter in other dealerships with common courtesy and willingness to help the customer More

by TERRAZASJAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Morales, Clarissa Vargas
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for acknowledging the team's courteous manners and helpful nature at Penske Buick GMC of Cerritos. It is our priority to exhibit these characteristics to all customers who visit us.

February 05, 2024

I took my vehicle in twice this past month for service and for an issue I was experiencing while driving. Donald assisted me on my 1st visit and was very informative of what needed to be done to keep my v More

by JVASQUEZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno, Stephanie Villegas
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your appreciation. At Penske Buick GMC of Cerritos, we are delighted to hear about your positive experiences with our team during visits. Your ongoing trust and confidence in us inspire continued dedication to excellence in service delivery.

February 05, 2024

Overall great experience as always, it was quick and easy, efficient service. Albert Valencia is always very helpful and kind. Thank you. More

by Sega_816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car Services
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to know you had a positive visit at Penske Buick GMC of Cerritos. Our team is here for your every need and we appreciate your recognition of their efficiency and kindness. Your support means the world to us.

February 04, 2024

For the very first time in 3 years great and fast customer service. Thanks to Mr Moreno More

by BERTHACAMACHO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind feedback about Penske Buick GMC of Cerritos and our team's swift customer service. We’re here to serve you.

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