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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

December 15, 2023

Service associate Donald treats you with respect and always goes above and beyond making me the customer feel important thank you More

by howardhorning@gmail.com HHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
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Dec 15, 2023 -

Penske Buick GMC Of Cerritos responded

Donald and the team at Penske Buick GMC of Cerritos appreciate your kind words. We strive to treat all customers with respect, ensuring they feel valued. Thank you for your feedback.

December 13, 2023

I had one of the best car buying experiences ever I recommend everyone get there car from here 😇 More

by TEVINLGRIFFIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Camille Soto
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Dec 13, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for giving high praise to the car buying experience at Penske Buick GMC of Cerritos. Your recommendation means a lot to us.

December 12, 2023

Great customer service. The employees had my best interest in mind. Highly recommend this location. More

by BRIANBERMUDEZ85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales, Matthew Stein
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Dec 12, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your recognition of our customer service at Penske Buick GMC of Cerritos. It's encouraging to know you've received valuable support here, and thank you for recommending us.

December 11, 2023

Clarissa, was great! She worked with me to find a price that met my needs for the truck that I wanted. More

by ozzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Stein, Clarissa Vargas
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Dec 11, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about your experience working with us to find a truck that fit your needs. Thank you for choosing Penske Buick GMC of Cerritos.

December 11, 2023

Camille is a wonderful sales associate, very personable and easy to work with. She is an asset to your team. More

by dereksakaguchi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Stein, Josue Moreno, Camille Soto
Report | Print
Dec 11, 2023 -

Penske Buick GMC Of Cerritos responded

We greatly appreciate your kind words and agree that our Penske Buick GMC of Cerritos sales team is made stronger because of colleagues like the individual you worked with. Thank you again for choosing us.

December 09, 2023

Everyone at Penske is extremely friendly and attentive. Makes the stressful job of buying a car a much more pleasurable experience. More

by Dhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Rodriguez and also Donald in service dept, Jose Solis
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Dec 09, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about the attentive team at Penske Buick GMC of Cerritos. We strive to make car buying pleasurable for all our customers.

December 08, 2023

Service was good. It’s nice working with Albert. He’s very knowledgeable and helpful More

by GRLWDRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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Dec 08, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate the positive review. Your commendation of Albert in our service department shows his dedication to knowledge and assistance at Penske Buick GMC of Cerritos. Thank you for your support.

December 08, 2023

Received text messages and emails keeping me updated. Waited for car and it took 2 hours less than quoted More

by MNEWBORNIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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Dec 08, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback. It's great to hear that the Penske Buick GMC of Cerritos updates and quick service were beneficial for you. We value your time and trust in our services.

December 07, 2023

Very accommodating, great appointment times . polite, professional and efficient, need to bring back complimentary car washes.... More

by TGALLARDO188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Dec 11, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback and we're glad you found Penske Buick GMC of Cerritos to be efficient and professional. We will consider the suggestion about the complimentary car wash.

December 07, 2023

Great customer service very good with hospitality Alex was patient he had everything ready for us an copy’s made the process less stressful happy to be a car owner More

by danielskristian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales, Josue Moreno
Report | Print
Dec 07, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback on our customer service at Penske Buick GMC of Cerritos. We're glad to hear that the car buying process was made simpler for you by our diligent team. Congratulations on becoming a car owner!

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