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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

November 06, 2023

I got a great truck and they helped me a lot. Great service and highly recommended More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
Report | Print
Nov 07, 2023 -

Penske Buick GMC Of Cerritos responded

Hello Samuel, thanks for this glowing review and recommendation! It is so great to know our Sales Team could get you the truck you wanted. Come see us here at Penske Buick GMC of Cerritos again soon!

November 06, 2023

They understand how to deal with people and the time needed to complete a purchase. They are as efficient as can be. More

by makarasar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Stein, Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Clarissa Vargas
Report | Print
Nov 07, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing this positive review of your experience with our Sales Team here at Penske Buick GMC of Cerritos. We enjoyed reading how very efficient our team was during your time with us. Your feedback is greatly appreciated.

November 01, 2023

Kevin is very helpful and knowledgeable. I feel comfortable dropping off my truck for service/ maintenance. More

by Raul P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Report | Print
Nov 02, 2023 -

Penske Buick GMC Of Cerritos responded

Raul, receiving positive reviews like yours is what our Service Department strives for. Thank you for trusting our helpful and knowledgeable team at Penske Buick GMC of Cerritos with your truck. We are available for you in the future if you have any other automotive needs.

November 01, 2023

ALBERT the service advisor was very friendly and helpful in getting me in and out quickly. More

by skypark2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
Report | Print
Nov 02, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we're glad you're happy with the way we do business here. It brings us joy to know that our friendly Service Team helped get you in and out quickly. Please don't hesitate to reach out to us at Penske Buick GMC of Cerritos.

October 31, 2023

Great customer service. Very nice & helpful & answered all my questions. Made buying a car very easy & quick! I will definitely be back in the future. Thank you! More

by EPALACIOS1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis, Matthew Stein
Report | Print
Nov 01, 2023 -

Penske Buick GMC Of Cerritos responded

We are so happy our Sales Team here at Penske Buick GMC of Cerritos could provide a top-notch experience. It is nice to see that our very nice and helpful team answered all of your questions and made your car-buying process a quick and easy endeavor. Thank you for the positive review and please let us know if we can assist you further.

October 31, 2023

Salesman met us on the parking lot before we'd been there for a minute. No pressure. Showed us what we were interested in and answered our questions. Good team More

by jbochove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stein, Josue Moreno, Jose Solis, Matthew Stein
Report | Print
Nov 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello. Thank you for highlighting the pressure-free experience you had with us and how our team answered all of your questions. Your positive review of our Sales Team here at Penske Buick GMC of Cerritos is much appreciated. If we can ever be of service, don't hesitate to give us a call.

October 30, 2023

I have been using Penske GMC for service of my two 2003 Hummer H2s for over 20 years. The total miles exceeds 500K and it running well thanks to Jim. Just about everything that could be replaced has bee More

by PHIL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Report | Print
Nov 01, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your loyal business and this positive review. The Service Team here at Penske Buick GMC of Cerritos always strives to provide excellent customer service. It brings us joy to know that you have consistently received top-notch customer service for your 2003 Hummer H2's. We appreciate your business and look forward to your next visit.

October 30, 2023

Great experience. Javier was great and professional. The team stayed late to make sure I was satisfied. Would definitely purchase from this dealership in the future More

by keriswan83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Josue Moreno
Report | Print
Nov 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we're glad you're happy with the way we do business here. It is wonderful to know that you had a great experience with our professional Sales Department. Your satisfaction means a lot to us, and we truly appreciate you choosing Penske Buick GMC of Cerritos for all of your automotive needs.

October 30, 2023

Alex was great and followed up on all emails and phone calls and made the process very seamless. I didn’t rate Mr Stein because I didn’t deal with him. Thank you. More

by keithcmorris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
Report | Print
Oct 31, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are glad to know that our team was able to follow up with you, made the overall process seamless, and provided a great experience during your visit. Thank you for leaving us this amazing review and 5 stars. Your business is valued, and we appreciate you sharing this about our team at Penske Buick GMC of Cerritos.

October 29, 2023

The process was overall great very informative and helpful would recommend plenty of people to your dealership thank you More

by jimmyrafkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales, Josue Moreno
Report | Print
Oct 31, 2023 -

Penske Buick GMC Of Cerritos responded

Hello and thank you for this wonderful five-star review! We are thrilled our team of professionals was helpful and informative to ensure you had an overall great experience. We appreciate your recommendation, and please reach out to Penske Buick GMC of Cerritos if we can be of any further assistance.

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