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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

October 19, 2023

They were communicative. Fixed my truck fast and didn’t leave it sitting. Great service. Thanks More

by Danschuler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Report | Print
Oct 19, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your 5-star review. It's great to read that our Service Team was communicative and efficient in fixing your truck without any delays. Understanding the importance of timely service and clear communication is essential to us. We truly appreciate your positive feedback and look forward to assisting you in the future at Penske Buick GMC of Cerritos.

October 17, 2023

Both of the salesmen were very wonderful to Work with and very helpful throughout the whole process. More

by butlerfamilydaycare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Matthew Stein
Report | Print
Oct 17, 2023 -

Penske Buick GMC Of Cerritos responded

Congratulations on your new purchase! We are so glad that we had the opportunity to work with you and that our Sales Team was helpful throughout the whole process and could make this a great experience. Thank you for your wonderful review and for trusting us with your purchasing needs. Enjoy your new purchase from Penske Buick GMC of Cerritos and we look forward to serving you in the future!

October 16, 2023

I made an appt. I was taken first thing in the am and my car was done just after an hours time. Pretty good experience. The staff was very friendly. More

by OREOISPET2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman in the service department. I did not have the others listed above
Report | Print
Oct 16, 2023 -

Penske Buick GMC Of Cerritos responded

Hello and thank you for this wonderful five-star review! We are thrilled our Service Team was friendly and provided fast and efficient services. Please reach out to Penske Buick GMC of Cerritos if we can be of any further assistance.

October 16, 2023

Good place to wait for your vehicle. Coffee and water available for customers waiting for the service or potential buyers. More

by JAVIER.GONZALEZ4732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Report | Print
Oct 16, 2023 -

Penske Buick GMC Of Cerritos responded

We are honored you took the time to leave us a five-star review. It makes us happy to learn that our Service Team was accommodating during your visit. Your business is valued and we hope you continue to choose Penske Buick GMC of Cerritos.

October 16, 2023

It was an awesome experience every thing was smooth thanks to Julio for making it easy. More

by MXCRAMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Gayton , Cristina Morales
Report | Print
Oct 16, 2023 -

Penske Buick GMC Of Cerritos responded

We are honored you took the time to leave us a five-star review. It is delightful to read that you had a smooth and easy experience with our team at Penske Buick GMC of Cerritos. Should you need anything, please don't hesitate to reach out to us.

October 15, 2023

The service writer, Stephanie was very helpful and the service is always great. My Yukon was ready in a timely manner. The only thing they need is a shuttle van to drop customers who aren’t waiting. I More

by Egayosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Report | Print
October 15, 2023

I had an appointment at 8:00am for an oil change. The advisor told me if I wanted to do service for my transmission, I told him no not today after I mention no he was so mad with attitude said I’m go More

by MANDOLOPEZ2078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Moreno
Report | Print
October 15, 2023

My las visit was the same as all my prior visits. Great service and very professional More

by NGL.GMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Report | Print
Oct 16, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for the 5-star review! We're delighted to see that your recent visit was as great as your previous ones, with our professional and excellent service. We appreciate your continued business and hope to keep exceeding your expectations in the future. Thank you for continuing to choose Penske Buick GMC of Cerritos.

October 15, 2023

Good presentable sales gentleman Mr Jose Solis was very helpful and fast attendant and answered each of our questioning More

by COMPAJR86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Report | Print
October 13, 2023

Always easy to make an appointment. I was in and out in 2 hours. Been a customer for years and will continue to be one. More

by MRSLEAKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
Report | Print
Oct 14, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, it is an honor to receive this exceptional 5-star review. It makes us so glad to know that you always have an easy experience while scheduling an appointment with our Service Team. Thank you for highlighting how you were in and out within two hours during your recent visit with us. We appreciate you trusting us with your vehicle and look forward to meeting your future needs here at Penske Buick GMC of Cerritos.

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