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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,049 Reviews
Call Dealership (562) 733-3800

18400 Studebaker Rd

Cerritos, CA

90703

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1,049 Reviews of Penske Buick GMC Of Cerritos

September 28, 2023

These guys and gals are the best. My wife and I are very happy! They are honest and trustworthy. More

by SCOTT.STETSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
Report | Print
Sep 29, 2023 -

Penske Buick GMC Of Cerritos responded

Thanks, Scott. Thanks for the five-star review. We are happy our team was able to meet all your needs and expectations. We hope you continue to choose Penske Buick GMC of Cerritos for all your automotive needs.

September 28, 2023

Anthony was amazing! The dealership was very clean and organized and made the dreadful task of shopping very easy. Anthony really pulled through for helping me get the ca More

by SnowAT4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
Report | Print
Sep 29, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing this positive review of your experience with our Sales Team here at Penske Buick GMC of Cerritos. We enjoyed reading about the amazing, five-star experience you had with our pressure-free and helpful team. Your feedback is greatly appreciated and we hope to work with you again.

September 28, 2023

Everytime I take my truck in there is always something they didnt do. This time they changed my valve body and left stains all over my hood and bumber. I know my truck wasnt the cleanest when I dropped it More

by STRIKER14_SOCCERISHEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Moreno
Report | Print
Oct 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the level of customer care you received from our Service Department regarding your visit for a valve body change on your truck. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 28, 2023

Clean dealer excellent staff service department always takes care of me great dealer I would recommend More

by DZEDGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Matthew Stein, Cristina Morales
Report | Print
Sep 29, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate your excellent five-star review and recommendation. We are glad to learn that you are consistently impressed with the customer care from our Service Team ensuring you had a great customer service experience. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Buick GMC of Cerritos!

September 27, 2023

Yes, the services, was nice, the sell peoples i would like have more better explanations, for the future clients. Thx. More

by 4356088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
Report | Print
Oct 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, We take great pride in how we take care of customers, and I would like the opportunity to address any feedback you have about your recent experience with our Sales Department. When your time permits, please feel free to reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 27, 2023

Great customer Service! Very stratified with GMC Sierra Denali ! Will recommend my sale representative Javier anytime. More

by MARICELAMORA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
Report | Print
September 25, 2023

Penske gmc is a great dealership with a wonderful staff. From sales to financing, they’re a great group of people. More

by ERIC@DEXTERITYTILESOLUTIONS.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto, Cristina Morales
Report | Print
Sep 29, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your amazing review of Penske Buick GMC of Cerritos. We are happy to learn that you had a wonderful experience with our Sales and Finance Teams and we hope to work with you again soon.

September 25, 2023

Great experience! b bbb hhh hb. veggie hb. g ct fvggg hb. hey v. hb. fv. More

by KBORDEN68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Josue Moreno
Report | Print
September 24, 2023

As always, my appointment was excellent. Donald was very courteous and kept me updated on the status of my repair. He also delivered my completed repair sooner than expected. More

by mkreiger32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
Report | Print
Sep 29, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your fantastic review of Penske Buick GMC of Cerritos. We are happy to learn that you had a courteous vehicle-repairing experience with the help of our Service Team and we would be honored to assist you with anything else.

September 24, 2023

Clean. Organized. Very reasonable and mindful of my personal time. Willingness to work with the client. More

by LJOVEL3
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
Report | Print
Sep 29, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you so much for your five-star review. We are so glad that you had an efficient experience with our team at Penske Buick GMC of Cerritos and it would be our pleasure to work with you again someday.

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