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Penske Buick GMC Of Cerritos
Cerritos, CA
1,049 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,049 Reviews of Penske Buick GMC Of Cerritos
September 24, 2023
We were not put in an office. Sitting on the dealer floor felt unprofessional. Waited way too long for financing, then they forgot to give us copies. Luckily, my husband took a li Sitting on the dealer floor felt unprofessional. Waited way too long for financing, then they forgot to give us copies. Luckily, my husband took a little longer to leave the lot and they flagged him down. The experience could have been better overall if we were in an office. More
by HOWARDSV73
Verified CustomerEmployees Worked With
Anthony Aguilar, Josue Moreno, Jose Solis, Camille Soto
September 24, 2023
Anthony was exceptional and purchasing my new car was a breeze. I really appreciated Anthony because he wasn't pushy or trying to over sell me. He listened to what I wanted and answered quickly and consisl breeze. I really appreciated Anthony because he wasn't pushy or trying to over sell me. He listened to what I wanted and answered quickly and consisly. I would definitely buy another vehicle.from Anthony and Penske. And it was an hour and a half drive from my home but it was worth it. More
by lcollins8911
Employees Worked With
Herman Rodriguez (finance), Anthony Aguilar
September 23, 2023
Julio was great and helped me with my purchase. I would buy agin from both Thai store and salesman. I would buy agin from both Thai store and salesman. More
by jcooper13
Employees Worked With
Matt Stein was good , Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Cristina Morales, Clarissa Vargas
September 23, 2023
Overall everyone I interacted with was professional and treated me with respect. They were able to answer my questions for the most part. I appreciate that I was allowed to use the dealer charging station treated me with respect. They were able to answer my questions for the most part. I appreciate that I was allowed to use the dealer charging station to test the DCFC port of the Bolt and charge it enough to allow me to drive it home. I was satisfied with the car that I got and with the final deal. However, the process of purchasing a preowned car took much longer than expected (over 4 hours from start to end), especially that I knew exactly what I wanted, did not negotiate the asking price, and paid in cash. I waited a long time for financing, and I had to sign too many forms and disclosures. I didn't understand why I had to fill out a credit form when I wasn't taking out a loan. I left the dealership much later than I wanted and had to drive back home in heavy traffic. Also, I didn't like the way they tried to add a DMV registration fee to the final agreed price when I was told earlier that the final price included all DMV fees. That fee was rescinded later. I understand that you want to offer extra packages to earn more from me, but trying to trick me with extra bogus fees was not appreciated. More
by sebo_hamamah
Employees Worked With
Jake, Josue Moreno, Jose Solis, Clarissa Vargas
September 21, 2023
I felt like I was at home, the staff was very friendly and they help you a lot, they treated me well. and they help you a lot, they treated me well. More
by JUANMEJIAMendez
Employees Worked With
Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Matthew Stein, Cristina Morales
September 21, 2023
I felt like I was at home, the staff was really friendly, they really help you with everything related to the car. they really help you with everything related to the car. More
by JUANMEJIAMendez
Employees Worked With
Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Matthew Stein, Cristina Morales
September 19, 2023
Friendly, courteous no hassle purchase experience. Anthony conducted himself in a professional manner and made our time at the dealership a positive one. Daniel Acevedo in finance was great, he ex Anthony conducted himself in a professional manner and made our time at the dealership a positive one. Daniel Acevedo in finance was great, he explained everything thoroughly and was very pleasant to deal with. In fact the entire staff were very helpful. More
by wcoastpi
Employees Worked With
DANIEL ACEVEDO, Anthony Aguilar, Cristina Morales
