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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,049 Reviews
Call Dealership (562) 733-3800

18400 Studebaker Rd

Cerritos, CA

90703

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1,049 Reviews of Penske Buick GMC Of Cerritos

September 19, 2023

The staff at this location have consistently provided courteous customer service. Bernie assisted me today. He was attentive and courteous. More

by MIYCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie Reynoso
Report | Print
September 19, 2023

The dealership gave me a ridiculous excuse to keep my vehicle more time than needed to justify not being able to figure out what was issue. The explanation I received would have been expected from a neig More

by CEANTONIO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
September 19, 2023

Stellar experience. Camille is a superstar. I hate buying cars and they made it painless More

by joshpeters66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto, Cristina Morales
Report | Print
September 18, 2023

Excelente staff! Very friendly , knowledgeable, amicable, but most of all not pushy . That’s is why is I purchased my car with Buick. More

by leonor90712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Sales Rep and German in financing , Cristina Morales
Report | Print
Sep 23, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing this positive review of your experience with our friendly and knowledgeable Sales Team here at Penske Buick GMC of Cerritos. We enjoyed reading that you had a pressure-free buying experience here with us. Your feedback is greatly appreciated.

September 18, 2023

A fine transaction. Thank you very much for everything. 15 word minimum is right now. More

by coreymatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Matthew Stein, Cristina Morales
Report | Print
Sep 23, 2023 -

Penske Buick GMC Of Cerritos responded

It was great getting to meet you, Coreymatt. Our Sales Team appreciates your kind comments, for trusting us with your purchasing needs, and is glad that you enjoyed your visit at Penske Buick GMC of Cerritos!

September 18, 2023

Penske Buick quickly diagnosed and resolved the issue I was having with my truck. They are always super helpful and efficient! More

by 310DURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Cristina Morales, Clarissa Vargas
Report | Print
Sep 23, 2023 -

Penske Buick GMC Of Cerritos responded

Hello. Thank you for highlighting how super helpful and efficient our team is during your visits with us. We are so pleased that the issue with your truck was quickly diagnosed and resolved. Your complimentary review of our Service Team here at Penske Buick GMC of Cerritos is much appreciated and we look forward to assisting you again.

September 18, 2023

Very helpful and quick respond. I have been a customer for more than 10 yrs. More

by PATRICIACPS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car services and
Report | Print
Sep 18, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your loyalty and kind feedback, Patricia. We are so glad that you continue to receive responsive service from Penske Buick GMC of Cerritos and we look forward to assisting you at your next visit. Have a great day!

September 17, 2023

Clarissa was amazing. She made my shopping experience quick, easy, and paid attention to my requests. More

by lasso.carlos86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Clarissa Vargas
Report | Print
Sep 18, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It makes us happy to learn that our Sales Team was attentive to your needs and made sure you had an easy shopping experience. Your business is valued and we look forward to seeing you again at Penske Buick GMC of Cerritos.

September 16, 2023

The sales person Anthony Aguilar has been very cooperative and helpful through out purchase and services afterwards. I am satisfied with my car purchase at Penske Cerritos. More

by dsahir04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Matthew Stein
Report | Print
Sep 17, 2023 -

Penske Buick GMC Of Cerritos responded

Thanks for the five-star review. Our Sales Department strives to provide excellent service and meet all our customer's needs. We hope you continue to choose Penske Buick GMC of Cerritos for all your automotive needs.

September 16, 2023

Customer service was excellent. Albert informed me when my car is done. Albert provides excellent service. More

by FSM4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 17, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to leave us a five-star review. It brings us joy to learn that our Service Team kept you updated on the status of your vehicle and provided excellent service. If you ever have any future needs, we are always here to help at Penske Buick GMC of Cerritos.

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