Back

Penske Buick GMC - Service Center

Shillington, PA

not yet
rated
40 Reviews

40 Reviews of Penske Buick GMC - Service Center

Sort by
October 21, 2011

Outstanding service - had difficult to diagnose problem on my new corvette and Charlie fit me in right away. Jeremy was on top of things and called me every day to give me a status report on finding the p More

by chetmurphy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Weaver, Jeremey Wagner, Charlie Weaver
August 21, 2011

This was my second visit to this dealership for service needs of my GM Car. On the overall I find them to be good and responsive - so far. We have five cars in our family and we do try to keep all of our c More

by angeesons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Wagner
August 16, 2011

I appreciated the friendly greeting upon arrival and the promptness of service today............also the fact I could put the bill on our account. During the wait I enjoyed talking with a sales rep about t More

by dkschmehl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
August 11, 2011

Prompt and courtious service. Appointment was for 8:00AM and my car was taken almost immediately at the time of appointment. Work was completed and the car was washed and delivered back to me in a reasonabl More

by KAKoch726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Weaver, Charlie Weaver
July 27, 2011

On 6-23-11 I had my 1986 Buick Grand National serviced & body work done. Everyone did an excellant job, and It was finished correctily ontime.Hats off to everyone Involved. Thanks again Coli More

by colin rarick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve strause , adviser, justin- mechanic
July 01, 2011

All my issures were taken care of and the service specialists listed above were friendly and keep me informed and they did an excellent job washing my GMC p/u truck as well. More

by David Brensinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve & Jeremy
June 28, 2011

Jeremy is the main reason we keep coming back. He's professionalizm and personal attention is the best. If Jeremy stays we will be back. More

by mereeree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy
June 22, 2011

I asked for oil change and alignment. They assured me th car would be driven nd checked to see if I needed the front wheel only or the all wheel therefore not having to spend more than I needed too. They we More

by Ruthann Houck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve
June 17, 2011

Great customer service from initial drive in to Great customer service from initial drive in to departure. Great parts department. Would definately recommend this dealership for parts and service More

by smokey90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie and Steve, Charlie Weaver
June 08, 2011

Heat wave/air conditioner breaks down/called monday morning and was told bring it down at my leisure/I couldn't get it there till 200pm....no problem/arrived,problem diagnosed in 10 minutes/parts neede More

by pgkg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy/service
...
4