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Penske Cadillac Buick GMC Southbay

3.8

72 Lifetime Reviews

18600 S Hawthorne Blvd, Torrance, California 90504
Call (310) 370-5661

Top Reviewed Employees

Dana Jack, VIP Internet Manager, Penske Cadillac Buick GMC Southbay

Dana Jack

VIP Internet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Betty Davis, Fleet Sales, Penske Cadillac Buick GMC Southbay

Betty Davis

Fleet Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jonathan Beard, Sales Manager, Penske Cadillac Buick GMC Southbay

Jonathan Beard

Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Thomas Woolsey, Internet Sales Manager, Penske Cadillac Buick GMC Southbay

Thomas Woolsey

Internet Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

December 01, 2017

"Disappointed in Every Way"

- James

So many bad things about this dealership I don't know where to start. I contacted Penske interested in a used car they had listed on several sites. The internet manager asks me to come over and says he'll have the car ready for me to test drive. I drop by early the next morning and car is nowhere to be found. After a while, the rep claims the car is at the Mazda dealership getting service for 3 separate recalls and won't be ready for a week. Says he's sorry for wasting my time but that he'll let me know when it comes back. I said OK I understand...just call me when it's ready and I'll come by again. I wrote him an email stating the same. A week passes by and no contact or update. I notice the car listing was raised by $3k and shortly after taken off from all the listing websites. I asked the rep what happened and he says the car was sold on his day off. Based on the reviews here, I have no doubt that's a lie and I'll never know what really happened. Don't waste your time here. Take your money somewhere else where the staff treats you with respect and honesty.

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Employees Worked With

Jesus Chaidez

August 22, 2017

"Had some concerns, but they were resolved by management."

- M.N.

We had a few concerns, but management corrected them. As a result, we got a great car, at a great price. We are now satisfied.

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Employees Worked With

I. S. and H.B

November 04, 2016

"This is how ALL GM's should treat their customers !!!"

- CTS2016

Went to Penske Cadillac based on the recommendation of a coworker who purchased a vehicle from them a few months ago. What a refreshing experience! It was quick, no hassle and everyone was friendly and knowledgeable. We met the General Manager, Catherine Sommerville, who personally thanked us for buying our Cadillac though them and made sure we were being taken care of. I will definitely recommend purchasing a vehicle from this location to my friends and family. Has a good atmosphere and the vibe feels really good

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Employees Worked With

Catherine Sommerville

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