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Penske Cadillac of South Bay
Torrance, CA
1,641 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,641 reviews
May 10, 2025
Had battery replaced in car and 2 days later battery was dead. Working with dealership to correct problem. dead. Working with dealership to correct problem. More
by Ingram3dnk
Verified CustomerEmployees Worked With
May 10, 2025
Always helpful and pleasant. Great job and fast in getting my oil changed with pleasant environment. Great job and fast in getting my oil changed with pleasant environment. More
by SCARLETLOOKING
Employees Worked With
May 09, 2025
Very disappointed that in my second visit for the same warranty item the tech obviously did not properly road test the car as the issue was not fixed. warranty item the tech obviously did not properly road test the car as the issue was not fixed. More
by MMROTOLO
Employees Worked With
May 07, 2025
Excellent service center! Would highly recommend this service center for its excellent customer service too! Would highly recommend this service center for its excellent customer service too! More
by GRACEHUIZAR
May 07, 2025
Great, superb fantastic, excellent, beyond expectations superior wonderful fabulous nice good marvelous grand magnificent beautiful extraordinary special superior wonderful fabulous nice good marvelous grand magnificent beautiful extraordinary special More
by Merzekidz
Employees Worked With
Cesar (Cj)
May 05, 2025
Not a bad service experience, but definitely not Cadillac level. I have a 24 Lyriq, and GM has different rules in place for EV service. I was not given a GM EV loaner, even though I called ahead to request level. I have a 24 Lyriq, and GM has different rules in place for EV service. I was not given a GM EV loaner, even though I called ahead to request one. I did not get a call when the car was done - only a vague text message and email. I texted before picking up the car, with no response. The car was not charged before pick-up, even though the charger was available. Most importantly, the repairs were not good. One item was not listed as "repaired" - just a cause was listed, and it was indeed not repaired. Another item was better after repair, but still not great. I responded when I received the survey notice, and waited a while to write this review - also with no response back. To sum up, not terrible, but not worth the drive down the 405 from west LA. More
by CaddyZigs
Employees Worked With
Javier
May 03, 2025
I dropped my car without an appointment and Robert checked me in with no problem. My car was diagnosed and fixed within a reasonable timeframe. checked me in with no problem. My car was diagnosed and fixed within a reasonable timeframe. More
by KELLI.DOW
Employees Worked With
