Penske Cadillac of South Bay - Service Center

Stacie, was a wonderful person she walk me through everything by help me be comfortable. It was great getting a car that I enjoy she the best I will tell all my friends to stop and see her 1st. Every everything by help me be comfortable. It was great getting a car that I enjoy she the best I will tell all my friends to stop and see her 1st. Every person's that help me was great too!! More

Service was for an oil change. I asked service rep to make sure they filled with the proper amount of oil. The last service seemed like the oil was a little low. I checked at 50% r I asked service rep to make sure they filled with the proper amount of oil. The last service seemed like the oil was a little low. I checked at 50% remaining mileage to next oil service and had to add oil? Truck is a 2017 with only has 48,000 low miles and doesn’t burn oil. I’m keeping g an eye on it for now. More

When booking service for my vehicle online I was misled. Had to pay for a rental car although I made request for a loaner. Unfortunately my car was out of service which increased my expense not to include p Had to pay for a rental car although I made request for a loaner. Unfortunately my car was out of service which increased my expense not to include pricing for service. More

Always pleasant and professional. Job done perfectly. Don’t have to worry about dissatisfaction with the job. Job done perfectly. Don’t have to worry about dissatisfaction with the job. More

Robert was very professional and courteous. He took the time to listen and addressed of my issues and concerns. He took the time to listen and addressed of my issues and concerns. More

I had Great service. My appointment was on time. Very satisfied. Vicky was very nice. My appointment was on time. Very satisfied. Vicky was very nice. More

Great attention/ fast and comparative loaner/smooth process./ car was clean and people were freindly. process./ car was clean and people were freindly. More

I purchased my SRX from this dealership in 2015. I have always kept the preventive maintenance requirements thru this dealership.They do a fantastic job. Their Personnel are very knowledgeable and c I have always kept the preventive maintenance requirements thru this dealership.They do a fantastic job. Their Personnel are very knowledgeable and conduct themselves in a professional manner. More

the mechanic never check my car accurately. they gave me a too high estimate for labor and part. I went to a regular mechanic and charged me for part and labor 235.00 instead of 5000.00 that th they gave me a too high estimate for labor and part. I went to a regular mechanic and charged me for part and labor 235.00 instead of 5000.00 that the dealer was asking me. what a shame. be careful people!! More

Reggie did it again! No matter what kind of horror that my trouble becomes Reggie makes the rough problem smooth with his attentiveness and ability to cate for me. It wou No matter what kind of horror that my trouble becomes Reggie makes the rough problem smooth with his attentiveness and ability to cate for me. It would take too many words to explain what he did but they better not lose him. Thanks again Reggie! More