Penske Cadillac of South Bay

I knew the cost going into it, the crew was upfront and efficient about pricing and timing. I love that there's a dealership warranty on parts and labor. Plus they vacuum and wash the car as good as new wh efficient about pricing and timing. I love that there's a dealership warranty on parts and labor. Plus they vacuum and wash the car as good as new when they're done. There's a reason I've been back! More

Very use to getting oil change and tire rotation for one fee. You don’t do that there as does EVERY DEALERSHIP I know of. Shortlly after my Oil change my Key Fob broke only had it since November 2021. Your fee. You don’t do that there as does EVERY DEALERSHIP I know of. Shortlly after my Oil change my Key Fob broke only had it since November 2021. Your dealership replaced the battery my last oil change. Every which way you can you are robbing me. Your intent is to disservice me and over charge. How long must you and your colleagues and your management sit by and watch this type of thing happen over and over and over again. I am paying for service that I’m not truly receiving. I’m treating your company and everyone I encounter while there with dignity, kindness, and respect. Penske GMC OF SOUTHBAY only wants to make absolutely sure that I am overcharged and disrespected. I am ridiculed, ostracized, and persecuted so that all the public can laugh. More

not sure about the new chip in windshield. I did not notice it until after I got my truck home. Robert said he did not notice it when I brought in my truck. :( Robert was great. I did not notice it until after I got my truck home. Robert said he did not notice it when I brought in my truck. :( Robert was great. More

The vehicle was delivered to me which was great. However, there was no choice in financing I was told I had to go with a certain bank. I was never told where my credit was going to go to for buying However, there was no choice in financing I was told I had to go with a certain bank. I was never told where my credit was going to go to for buying an EV. The entire process was done on assumptions that the dealership and the sales person made, I cannot stress how upset I am with this entire process this dealership and I get why they have the score that they More

Bruce is a very good person to work with. he cares about his customers. I will refer him any time. he cares about his customers. I will refer him any time. More

I was in and out in about 3 hours Robert’ answer all my questions and concerns questions and concerns More

Marlene identified and took care of the problem quickly and had my vehicle back to me within 24 hours. Great service! and had my vehicle back to me within 24 hours. Great service! More

Excellent customer service! I’m super happy about this purchase. The cadillac team was super helpful knowledgeable I’m super happy about this purchase. The cadillac team was super helpful knowledgeable More

Fast great job. Robert was awesome as usual thanks for the speedy amazing friendy service!! Robert was awesome as usual thanks for the speedy amazing friendy service!! More

I initially found the car online so I texted the number. There was a quick response and I set up an appointment the next day. I checked out the car and had to return the next day because of getting my loan There was a quick response and I set up an appointment the next day. I checked out the car and had to return the next day because of getting my loan through a credit union. That day they began getting the papers and contracts in order. We returned on Saturday to get my car and were out the in less than an hour. More