Penske Cadillac of South Bay

Thanks for a great job! Always “on it”. 😊 Stay safe. You’re great. I’ll be back. Always “on it”. 😊 Stay safe. You’re great. I’ll be back. More

Worked with Betty Davis at South Bay Penske. She was awesome! Easiest buying transaction I ever had. Great price and Betty even delivered my old car to my house! She was awesome! Easiest buying transaction I ever had. Great price and Betty even delivered my old car to my house! More

It is always a pleasure dealing with the amazing and friendly staff here, they always go above and beyond to make sure our family has the best experience from the moment we walk in until we leave. We ab friendly staff here, they always go above and beyond to make sure our family has the best experience from the moment we walk in until we leave. We absolutely love our new Lyriq and couldn’t be more grateful to Harout, Phillip, Coco, and Mark. Thanks guys! More

Advisor Marlene was excellent, she got my vehicle in and repaired in a very reasonable time. Penske has done all my auto maintenace since 2015. repaired in a very reasonable time. Penske has done all my auto maintenace since 2015. More

Marlene is great to work with on vehicle servicing. She is knowledgeable, helpful and friendly. She is knowledgeable, helpful and friendly. More

I dropped my car off because my check engine light was on. It took almost two weeks to get an update and for the car to be fixed. All they did was change a coil and spark plug and the cost was over $1,0 on. It took almost two weeks to get an update and for the car to be fixed. All they did was change a coil and spark plug and the cost was over $1,000 (about $800 of which was labor, for a job that probably took half an hour or less). More concerning was that my technician recommended other fixes to the car totaling close to $25k, which is about as much as my 2011 Cadillac CTS-V is even currently worth per Blue Book. Things like replacing the suspension for $12k, a 60k mile check-up (the car has 67k miles on it) for $2k, replacing the brakes for $3k (likely necessary, but not at that cost), tires and rims for $7k (the tires and rims do need to be replaced, so I'll give you that one, but not at that cost). There were even things thrown in like $500 for a tire pressure sensor even though the current one still works. Do your service reps work on commission? Insult to injury, they made me wait an hour to wash the car at pick-up, even though I never even asked for that. It is fair to say that you have lost my business forever and I will not be returning, nor will I ever buy another Cadillac. I just purchased a Range Rover Autobiography for $190k and have been much more happy with how I am treated by them. More

All employees are very attending totally costumers, and they do fast service, not need to wait for long hrs they do fast service, not need to wait for long hrs More

We love coming to Penske Cadillac/GMC because it is very convenient distance and quality service convenient distance and quality service More

Good experience overall, car was ready before the estimated date. Everything was covered under my extended warranty. estimated date. Everything was covered under my extended warranty. More

Robert is very easy to deal with and has always shown great care with required needs. great care with required needs. More