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Penske Cadillac of South Bay

Torrance, CA

4.6
1,646 Reviews

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,646 Reviews of Penske Cadillac of South Bay

May 19, 2025

Always get the job done Thank you for helping me You are the best😊 God Bless you and your family More

by Dr. Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad to know that our team was able to assist you and take care of everything. At Penske Cadillac of South Bay, we value your trust and are grateful for your continued support. We look forward to the opportunity to assist you again.

May 16, 2025

I was able to drop off my car without an appointment but was shocked at the estimate for the work that was required to fix! More

by vickysmithk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie shelton
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re pleased we could accommodate your drop-off without an appointment. At Penske Cadillac of South Bay, we aim to make service as convenient and smooth as possible. Thank you for choosing us and for the high star rating.

May 15, 2025

La atención, la limpieza y el servicio ha sido excelente, cuenta con muy buen personal eficiente y claro felicidades tuve una atención excelente More

by MARTINVBAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas, Robert Wright
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Gracias por compartir su experiencia. En Penske Cadillac of South Bay, nos alegra saber que recibió una atención clara y eficiente en un ambiente limpio y profesional. Valoramos mucho su confianza y esperamos poder atenderle nuevamente en el futuro.

May 15, 2025

I recently purchased the all-new 2025 Cadillac Escalade EV from Penske, and I couldn’t be more impressed with the entire experience. From the moment I walked in, Dino, Niko, and Moe made the process seamle More

by ginamcervantes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino, Moe, Niko
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for taking the time to share such thoughtful feedback. We’re glad to hear that the team at Penske Cadillac of South Bay provided a seamless and respectful car-buying experience. Delivering professional, timely, and attentive service is always our goal, and we’re pleased we could exceed your expectations. We appreciate your recommendation and look forward to assisting you again down the road.

May 14, 2025

Bob Uchida was extremely personable and pleasantly put no pressure on us. Although I am sad that she quit acting, I am delighted to see that Betty Davis is still alive - oh wait, that was Bette Davis. Except More

by vivienda4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for choosing Penske Cadillac of South Bay for your purchase. We appreciate your business.

May 12, 2025

need more customer service workers on site, this day only one representative was present. Need to hire more workers for speed on weekends, More

by HENDERSON321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
person washing cars was very tentative and caring, Tyler Colbert
Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for taking the time to share your feedback regarding your recent visit to our Service Department. Customer satisfaction is a top priority for us here at Penske Cadillac of South Bay. If you would like to discuss your experience further, please reach out to us.

May 12, 2025

The wait was horrible, I was told an hour for service and was there for well over 3 hours. Misinformation provided by the parts department, told an item would be available for me to pick up in a couple hour More

by RVELA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vikky Posadas, Robert Wright
May 11, 2025

Robert has always been very helpful and professional. He follows up and keeps the customer informed More

by samber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Uchida, Robert Wright
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your feedback. We're pleased to hear that your experience with our team member at Penske Cadillac of South Bay has consistently been helpful and professional. Keeping our customers informed and supported is an essential part of how we do business. We appreciate the opportunity to assist you.

May 11, 2025

Everyone I interacted with was personable, patient, and respectful of my time. They met all of my expectations and I would do business with them again. More

by alowder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grier, Nathan, Javier, Niko
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We appreciate you sharing your experience. It’s great to hear that our team was personable, patient, and mindful of your time throughout your visit to Penske Cadillac of South Bay. Meeting expectations and earning your trust is something we strive for every day. We hope to work with you again in the future.

May 10, 2025

Had battery replaced in car and 2 days later battery was dead. Working with dealership to correct problem. More

by Ingram3dnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Wright
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