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Penske Cadillac of South Bay

Torrance, CA

4.6
1,646 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,646 Reviews of Penske Cadillac of South Bay

May 10, 2025

Always helpful and pleasant. Great job and fast in getting my oil changed with pleasant environment. More

by SCARLETLOOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
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Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad to know you had a smooth and pleasant visit with us at Penske Cadillac of South Bay. It’s important to us that your service is efficient and comfortable from start to finish. Thank you for choosing our team for your vehicle’s care.

May 09, 2025

Very disappointed that in my second visit for the same warranty item the tech obviously did not properly road test the car as the issue was not fixed. More

by MMROTOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
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May 07, 2025

I worked with Nathan Sutton. I purchased my first car and he made sure the experience I had was amazing. More

by Silva.alexandra056
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Sutton
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for sharing this special moment. We're honored to have been a part of your first car purchase at Penske Cadillac of South Bay. It means a great deal to us that the experience met your expectations. We wish you many great drives ahead.

May 07, 2025

Great, superb fantastic, excellent, beyond expectations superior wonderful fabulous nice good marvelous grand magnificent beautiful extraordinary special More

by Merzekidz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar (Cj)
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Jun 14, 2025 -

Penske Cadillac of South Bay responded

We appreciate your enthusiastic feedback. It’s wonderful to know your experience at Penske Cadillac of South Bay left such a strong impression. Providing exceptional service is always our goal, and we’re grateful for the opportunity to serve you.

May 07, 2025

Excellent service center! Would highly recommend this service center for its excellent customer service too! More

by GRACEHUIZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas, Robert Wright
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Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re grateful for your recommendation. At Penske Cadillac of South Bay, we’re committed to providing reliable service and a welcoming experience at every visit. Thank you for your trust in our team.

May 05, 2025

Not a bad service experience, but definitely not Cadillac level. I have a 24 Lyriq, and GM has different rules in place for EV service. I was not given a GM EV loaner, even though I called ahead to request More

by CaddyZigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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May 05, 2025

Good Job the Vehicle Purchased is ( Not a Cadillac IT'S a New BUICK E. 2025 More

by eyerutesfai
Recommend Dealer
Yes
Employees Worked With
Michael NG
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Jun 14, 2025 -

Penske Cadillac of South Bay responded

We appreciate your feedback and are glad to hear you had a positive experience with your new 2025 Buick. If there’s anything further we can assist you with, please don’t hesitate to reach out.

May 04, 2025

Cmmmmmmmmmmmmmmmmmmmm mlb bb b b b B b b b b B b b b b b More

by jcarrillo314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
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Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for the five-star rating for the team here at Penske Cadillac of South Bay.

May 03, 2025

It was easy to get appointment for service needs. Nice customer service. Waiting area clean and having water/ coffee for clients More

by tran.thysuz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your feedback about the ease of scheduling a service appointment and the customer service you experienced at Penske Cadillac of South Bay. We prioritize maintaining a clean waiting area with refreshments to ensure your comfort during visits.

May 03, 2025

Penske Cadillac of South Bay provided me exceptional, courteous, prompt, knowledgeable, and personalized customer service experience. More

by CA5390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton (5 Stars)
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for recognizing the courteous and knowledgeable service you received at Penske Cadillac of South Bay. We strive to provide each customer with personalized and prompt assistance.

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