Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Penske Cadillac of South Bay
Torrance, CA
1,639 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,639 reviews
Verified Customer
December 08, 2024
I had a fantastic experience at Penske SB yesterday. The team was knowledgeable and never pushy. They genuinely cared about helping me find the best car/ deal. Highly recommend! The team was knowledgeable and never pushy. They genuinely cared about helping me find the best car/ deal. Highly recommend! More
by Honor
Employees Worked With
Other Employees :
Michael Nguyen *****, Haroutioun Boyadjian, Caddy Munteanu
December 07, 2024
Financing took 6+ hours due to lack of staffing. The employees were excellent and very attentive. The employees were excellent and very attentive. More
by dana10116
Employees Worked With
December 07, 2024
My service advisor Reggie is always dependable. Really appreciate how he’s informative with the service that needs to be performed and helps get it done in a timely manner Really appreciate how he’s informative with the service that needs to be performed and helps get it done in a timely manner More
by shelby_jordan
Employees Worked With
Reggie
December 07, 2024
I was disrespected, not treated with no compassion or care. My time there was Nightmarish care. My time there was Nightmarish More
by Ajohnson41
Employees Worked With
Other Employees :
Jesus Benitez, Reynaldo Gonzalez, Synath Meas
December 07, 2024
Very Helpful, Worked out a mutually beneficial deal. Thanks for the effort and follow ups. Michael Thanks for the effort and follow ups. Michael More
by orayf2
December 06, 2024
Clean fast friendly service from everyone there Nathan was extremely helpful during the whole 8hrs process I was there very pleasant polite and professional he is a great asset to the Penske team was extremely helpful during the whole 8hrs process I was there very pleasant polite and professional he is a great asset to the Penske team More
by JD00769
Employees Worked With
Nathan, Caddy Munteanu
December 05, 2024
Tyler was amazing ! !! Such a great salesperson to work with . I wouldn't have bought the car if it wasn't for him ! By the way I bought a Hummer EV !! Such a great salesperson to work with . I wouldn't have bought the car if it wasn't for him ! By the way I bought a Hummer EV More
by julien2
Employees Worked With
December 04, 2024
Professional and friendly. Although I did not have an appointment, they still looked at the issue I had going on with my car, and from there, they narrowed down the problem and Although I did not have an appointment, they still looked at the issue I had going on with my car, and from there, they narrowed down the problem and got me an appointment right away. The only negative thing I found is their customer lounge seating. It is horribly in need of new chairs. Currently, the seating is so uncomfortable and low to the ground, that you almost fall into the chairs and when you try to stand up, that is a whole new issue. I finally struggled to the point where I went and sat in the other waiting area with cafeteria-style seating. I witnessed customer after customer also having the same stress and trouble sitting in the seats and later trying to stand back up. More
by Tlhoffman2003
Employees Worked With
Maria Rodriguez
