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Penske Cadillac of South Bay
Torrance, CA
1,639 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,639 reviews
Verified Customer
April 11, 2024
I think the best part for me is how smooth the transition was. From test driving to purchase. Didn't feel like I was being up sold on things that wasn't for me. Answered all my questions and was able to foll was. From test driving to purchase. Didn't feel like I was being up sold on things that wasn't for me. Answered all my questions and was able to follow up with any concerns afterward. Very happy with my purchase. Thanks to salesman Dino! More
by JENNDELGADO817
Employees Worked With
Dino
April 10, 2024
I received excellent service from scheduling my spot on line, to my call the day of service. Robert was very professional and upfront I appreciated that. When I arrived he was pleasant and got me right in, line, to my call the day of service. Robert was very professional and upfront I appreciated that. When I arrived he was pleasant and got me right in, he listened to my concerns he checked me in and hit me set up with a rental. I was surprised to hear back so quickly my car was ready woo hoo when I picked ip my car was cleaned and I was back on the road. I’m definitely a happy camper. When in need and desire exceptional service, be sure to ask for Robert. More
by HOME2020W109
Employees Worked With
April 10, 2024
I didn't check the car. I should change the FUEL FILTER LIFE. I changed the oil twice. I should change the FUEL FILTER LIFE. I changed the oil twice. More
by Lianxiao71
April 10, 2024
Reggie Shelton is simply the best, most professional, service-oriented, people person I have ever encountered in 50 years of dealing with automotive dealership service departments. Cannot praise Reggie service-oriented, people person I have ever encountered in 50 years of dealing with automotive dealership service departments. Cannot praise Reggie highly enough. Penske Cadillac has a jewel in this man, this manager, this leader. He is tremendous compliment to your dealership. More
by SHOFER
Employees Worked With
Reggie Shelton, see my comments above
April 09, 2024
Stacie was great, super helpful and knowledgeable. I was pressed for time and despite the process, she tried to get me out the door with a number I was comfortable with. I was pressed for time and despite the process, she tried to get me out the door with a number I was comfortable with. More
by armando.rod79
Employees Worked With
Synath Meas, Caddy Munteanu
April 09, 2024
The customer service team was very professional! I was very pleased with the time that my vehicle was serviced. I was very pleased with the time that my vehicle was serviced. More
by Right-now
Employees Worked With
April 08, 2024
Charge me double time first they buy car for 48. 000 and then they call you have to pay more 1800 dollars because your aperisal came low After two weeks I bought the car even didn’t pik my vehicle 000 and then they call you have to pay more 1800 dollars because your aperisal came low After two weeks I bought the car even didn’t pik my vehicle I told them give vehicle back they told you already sign the paperwork. That’s really upsetting. More
by joe11271
Employees Worked With
Other Employees :
Jesus Benitez, Haroutioun Boyadjian, Philip Day
