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Penske Cadillac of South Bay
Torrance, CA
1,641 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,641 reviews
March 19, 2024
Excellent customer service by Marlene Bobrowski. However, I’m hoping the tech department becomes more efficient to help reduce the number of return trips by looking at multiple potential sources ver However, I’m hoping the tech department becomes more efficient to help reduce the number of return trips by looking at multiple potential sources versus trying only one potential fix at a time and returning the vehicle which ends up in frustration if the wrong fix was chosen. More
by ROYLK4
Verified CustomerEmployees Worked With
Marlene Bobrowski
March 18, 2024
The car buying experience was super easy. Staff was very friendly. We were in and out in no time. Staff was very friendly. We were in and out in no time. More
by jptorres13
March 16, 2024
This was the 4th Cadillac I've leased from Penske. It was the first time I've worked with Bob and he was fantastic from keeping me updated on the Lyriq I ordered to delivering the car when it was read It was the first time I've worked with Bob and he was fantastic from keeping me updated on the Lyriq I ordered to delivering the car when it was ready. Highly recommend! More
by JAYCKLAREN
Employees Worked With
March 14, 2024
My salesperson Alejandra was helpful enthusiastic and very patient with me. She took the time to explain all the features and encourage me to ask questions. Rosie provided excellent service. She was very patient with me. She took the time to explain all the features and encourage me to ask questions. Rosie provided excellent service. She was informative and knowledgeable but was never pushy or aggressive when explaining the packages available thru GMC. LASTLY Walter the store manager. He made it impossible to leave without a new car. Thank all of you for making my car buying a pleasure. More
by SYNERGYBYPATRICIA
Employees Worked With
Rosie , Walter , and A lejandra.
March 14, 2024
Great job and waiting was not long Service advisor kept me informed and let me know that it was a large servicing of my engine and what was involved in my 30,000 mile servicing and it was really needed on me informed and let me know that it was a large servicing of my engine and what was involved in my 30,000 mile servicing and it was really needed on my car and I was grateful for his information and didn’t mind the weight More
by TBHONEYDEW
Employees Worked With
March 14, 2024
The service department is great, especially Efrain. He was honest about the wait time and kept me informed about the progress of the work being done on my car. He was honest about the wait time and kept me informed about the progress of the work being done on my car. More
by JEAN ARNETT
Employees Worked With
Efrain Guerrero
