Penske Cadillac of South Bay
Torrance, CA
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1,642 Reviews of Penske Cadillac of South Bay
Robert Wright, service manager, is great however two hours for an oil change is quite a long time when coming in at 7am. Additional 40 mins for a car wash seems long as well. Better coordination is reco hours for an oil change is quite a long time when coming in at 7am. Additional 40 mins for a car wash seems long as well. Better coordination is recommended. Guest waiting area is tired and old with loud music coming from the dealership that can’t be lowered in the am. More
Marlene in the service department met me upon arrival with the tow truck. She immediately took over and handled everything. She made sure that I was comfortable and at ease. with the tow truck. She immediately took over and handled everything. She made sure that I was comfortable and at ease. More
My initial impression was your store was customer service leaning, but I have not received a follow up to my previous comment. It would be nice to correct my service engine light, but I’ll take it to another leaning, but I have not received a follow up to my previous comment. It would be nice to correct my service engine light, but I’ll take it to another Dealership. More

