Penske Cadillac of South Bay

I don't know the service person name, but he gave excellent service, called when the car was ready excellent service, called when the car was ready More

Phillip Day provided great service and was very knowledgeable about the operational features of the Lyriq. knowledgeable about the operational features of the Lyriq. More

I am very satisfied with the salespeople. They are very professional and attentive. They make you feel like VIP.I would recommend them with close of an eye. They are very professional and attentive. They make you feel like VIP.I would recommend them with close of an eye. More

Dealership was great on time service but when I received my vehicle it was not right warning light came on. my vehicle it was not right warning light came on. More

Very helpful and professional. They made the buying process easy. I was informed of all the important details on my car. Very pleased. Thank you. They made the buying process easy. I was informed of all the important details on my car. Very pleased. Thank you. More

They are not forthcoming about pricing and not helpful during or after service. They messed up my key and are now trying to charge me to replace it. during or after service. They messed up my key and are now trying to charge me to replace it. More

Dino is an amazing guy, not Lu did he help us find our Denali but it was a smooth no pressure deal that jo other dealer could beat. Thank you Dino! Denali but it was a smooth no pressure deal that jo other dealer could beat. Thank you Dino! More

I recently dropped off my car at [GMC Dealership Name] for service and was disappointed to find out that they don't offer a service to take customers home. This lack of transportation service significantl for service and was disappointed to find out that they don't offer a service to take customers home. This lack of transportation service significantly inconvenienced me and affected my overall experience. When I scheduled my service appointment, I assumed that a dealership of [GMC Dealership Name]'s caliber would have provisions for transporting customers home while their cars were being serviced. Unfortunately, this was not the case. As a customer, I had to make my own arrangements to get back home, which was quite inconvenient, especially considering the distance between the dealership and my residence. I believe it's essential for a dealership to offer convenient services that make the customer experience more pleasant. Providing transportation assistance, such as shuttle services or arranging for a loaner car, would greatly improve the overall satisfaction of customers like myself. More

Javier was great. Two and a half hours for an oil change and tire rotation WITH an appointment and $130.00 charge...not so great. Two and a half hours for an oil change and tire rotation WITH an appointment and $130.00 charge...not so great. More

My service was exceptional, as usual. I appreciate the care and attention from my service provider. As a long time Penske customer, I continue to receive excellent service. I appreciate the care and attention from my service provider. As a long time Penske customer, I continue to receive excellent service. More