Penske Cadillac of South Bay

Javier was great. Two and a half hours for an oil change and tire rotation WITH an appointment and $130.00 charge...not so great. Two and a half hours for an oil change and tire rotation WITH an appointment and $130.00 charge...not so great. More

My service was exceptional, as usual. I appreciate the care and attention from my service provider. As a long time Penske customer, I continue to receive excellent service. I appreciate the care and attention from my service provider. As a long time Penske customer, I continue to receive excellent service. More

Reggie hah always been extremely helpful. He is the reason I came to Penske. I would recommend Penske to others. He is the reason I came to Penske. I would recommend Penske to others. More

Reggie Shelton has been checking me in for service for a long time. I appreciate him for lots of reasons. He is very friendly, helpful, knowledgeable and seems very dedicated to his job and the people . I long time. I appreciate him for lots of reasons. He is very friendly, helpful, knowledgeable and seems very dedicated to his job and the people . I will continue to come to Penske Cadillac because of him. More

I love the service from Penske Cadillac. Robert Wright is attentive and easy to talk and I will definitely continue to get my service from Penske Cadillac Robert Wright is attentive and easy to talk and I will definitely continue to get my service from Penske Cadillac More

Reggie was excellent! He was extremely friendly and helpful with assisting me with the repairs. Reggie noticed we had been waiting for awhile for Enterprise to pick us up He was extremely friendly and helpful with assisting me with the repairs. Reggie noticed we had been waiting for awhile for Enterprise to pick us up afterwards and probably came out to check on us and call Enterprise again to remind them. He was enthusiastic and provided timely updates over texts on the status of our car. Will be back for sure! More

Robert went above and beyond, great customer service couldn’t ask for better service, thank you couldn’t ask for better service, thank you More

To be honest i didn't interact with viky much. Efrian was the one I interacted the most he is the best! Efrian was the one I interacted the most he is the best! More

Been to the dealership a few times on the same repair this time service was excellent this time service was excellent More

I was having an odd problem with my 2019 Yukon Denali while on a long road trip. The cabin air smelled like propane when idling. I took it to two GMC dealerships in different cities in the southwest and while on a long road trip. The cabin air smelled like propane when idling. I took it to two GMC dealerships in different cities in the southwest and neither could find the problem. When home I took it to Penske where I've had all my service work. Reggie Shelton, my service advisor got me in and along with the technicians diagnosed the problem as burned transmission oil from driving too long in 4 wheel high, an error that I made. They did a 4 Wheel service and solved the problem in one day. I can't recommend this dealership more highly. More