Penske Cadillac of South Bay

They were helpful and friendly. . But I Wish they would have been a little more up from about a vehicle protection plan before I agreed on the trucks purchase price.. This I did not . But I Wish they would have been a little more up from about a vehicle protection plan before I agreed on the trucks purchase price.. This I did not like... More

Efrain was very helpful and friendly and was easily available with out having to wait for his attention. available with out having to wait for his attention. More

It was a pleasure to have a service representative (Efrain) who was attendant to the customer. Making initial drop off, follow up, and pick up smooth. If there is a problem, he keeps you aware. Exc (Efrain) who was attendant to the customer. Making initial drop off, follow up, and pick up smooth. If there is a problem, he keeps you aware. Excellent employee, will request him again at next service. More

Always a pleasure to have Efrain as my service advisor. cordial and efficient; this was a routine service with no issues. cordial and efficient; this was a routine service with no issues. More

Javier was very attentive, helpful, and responsive. The overall service for my vehicle was excellent! Thank you. The overall service for my vehicle was excellent! Thank you. More

Transmission service was finished sooner than estimated which was great. Confusion about washing the truck had me waiting an hour and half after paying for repair which was great. Confusion about washing the truck had me waiting an hour and half after paying for repair More

Efrain is always good for diagnose and communications. He is such a trustworthy Cadillac mechanic! He is such a trustworthy Cadillac mechanic! More

The whole process was smooth I'm glad I found the truck I wanted there. wanted there. More

The coupon for oil change was deceiving. Price was not accurate. Not too happy with it Price was not accurate. Not too happy with it More

Continued disappointment with failure to replace item on recall. And less than good communication about this went acheduling recall. And less than good communication about this went acheduling More