Penske Cadillac of South Bay

The coupon for oil change was deceiving. Price was not accurate. Not too happy with it Price was not accurate. Not too happy with it More

Continued disappointment with failure to replace item on recall. And less than good communication about this went acheduling recall. And less than good communication about this went acheduling More

Mark Wagner was great and very helpful. He's definitely a great part of the team ! He really made my experience at Penske worth it. He's definitely a great part of the team ! He really made my experience at Penske worth it. More

Bob was very informative about the car and attentive to any questions I had, great service, very kind and caring. The sales manager Caddy was really nice too, he made the entire experience easy and comfort any questions I had, great service, very kind and caring. The sales manager Caddy was really nice too, he made the entire experience easy and comfortable. More

Tyler colbert is really kind and good for customer service. Also he talked to me lots of knowledge of car. service. Also he talked to me lots of knowledge of car. More

Coco was amazing with us and our daughter while we were there but what should have been a quick transaction lasted 2.5 hours. The paper work was not ready to go like they said it would and while rushing to there but what should have been a quick transaction lasted 2.5 hours. The paper work was not ready to go like they said it would and while rushing to sign everything because we had somewhere to be, the car became $900 more. Luckily I caught it and it was kinda of fixed, still $3 more. More

Very professional without being pushy, explained all details of the car and made sure all my connections worked details of the car and made sure all my connections worked More

The Penske Cadillac service advisor, Efrain Guerrero, was very friendly, professional, and eager to help. Besides that, he also visually checked my Cadillac SUV for potential safety issues, such as suggestin very friendly, professional, and eager to help. Besides that, he also visually checked my Cadillac SUV for potential safety issues, such as suggesting to replace the wearing-out tires soon, etc. and upon picking up, my car was very clean! I am very satisfied with the superb service! I would recommend anyone to do business with Penske Cadillac. Thank you so very much, Efrain!!! More

It was quick and helpfull process . They offered and delivered my vehicle on time . Thank you Tyler been passion with me They offered and delivered my vehicle on time . Thank you Tyler been passion with me More

Reggie is fantastic! He always takes care of me and is so efficient. What amazing service! He always takes care of me and is so efficient. What amazing service! More