Penske Cadillac of South Bay

I dropped my car without an appointment and Robert checked me in with no problem. My car was diagnosed and fixed within a reasonable timeframe. checked me in with no problem. My car was diagnosed and fixed within a reasonable timeframe. More

Unfortunately, warranty work needed to be performed on my 24 Encore GX. The essential part needed to be ordered and was not delivered on Friday. Reggie Shelton, Assistant Service Manager, informed me that 24 Encore GX. The essential part needed to be ordered and was not delivered on Friday. Reggie Shelton, Assistant Service Manager, informed me that the car would not be ready until Monday or Tuesday. Reggie had already ordered a car from Midway Rental for me and the car was delivered in less than 20 minutes! Well, on Monday morning Reggie called and informed me that the part came in and one of the service men worked on it all day Saturday and the car was ready!! Great service as usual from Penske!! More

Fast reliable service. Robert did a wonderful informing me on what to expect as far as wait time and the scope of service. Robert did a wonderful informing me on what to expect as far as wait time and the scope of service. More

My service advisor, Javier Garcia, was very professional and courteous. I am pleased with the overall experience. and courteous. I am pleased with the overall experience. More

Mikey was very very helpful and he is the best. Recommend him a dm this dealer 100000 percent. Recommend him a dm this dealer 100000 percent. More

Mikey was helpful and he was the best. Recommend this dealer and Mikey 100000 percent.. Recommend this dealer and Mikey 100000 percent.. More

Diagnostic price of the a/c was not told to me upfront. I was given the price after the diagnostic was completed. I was given the price after the diagnostic was completed. More

Salesman Robert Uchida did a wonderful job taking his time and explaining every detail in our transaction. time and explaining every detail in our transaction. More

I have always been satisfied with this dealership even before it became Penske. I have puchaced four vehicles over the years. But my last the Canyon leaves me disappointed with GMC,quality. before it became Penske. I have puchaced four vehicles over the years. But my last the Canyon leaves me disappointed with GMC,quality. More

This dealership is clean, customer service is great, coffee machine was my favorite and clean restrooms. coffee machine was my favorite and clean restrooms. More