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Penske Cadillac of South Bay

Torrance, CA

4.6
1,646 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,646 Reviews of Penske Cadillac of South Bay

May 03, 2025

I dropped my car without an appointment and Robert checked me in with no problem. My car was diagnosed and fixed within a reasonable timeframe. More

by KELLI.DOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we aim to accommodate walk-ins whenever possible and provide timely diagnostics and repairs to get you back on the road without delay.

May 01, 2025

Unfortunately, warranty work needed to be performed on my 24 Encore GX. The essential part needed to be ordered and was not delivered on Friday. Reggie Shelton, Assistant Service Manager, informed me that More

by GWEMMOY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for sharing your experience. Our Service Team at Penske Cadillac of South Bay is committed to providing timely updates and ensuring you have transportation while your vehicle is being repaired. We’re glad we could get your Encore GX ready ahead of schedule.

May 01, 2025

Fast reliable service. Robert did a wonderful informing me on what to expect as far as wait time and the scope of service. More

by Matt.shook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Penske Cadillac of South Bay is committed to delivering fast and reliable service while keeping you informed about wait times and the details of your vehicle’s service.

April 30, 2025

Mikey was helpful and he was the best. Recommend this dealer and Mikey 100000 percent.. More

by jackyflores45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey Nguyen
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you again for the wonderful review for the team here at Penske Cadillac of South Bay.

April 30, 2025

Mikey was very very helpful and he is the best. Recommend him a dm this dealer 100000 percent. More

by jackyflores45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey Nguyen
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your strong recommendation of Penske Cadillac of South Bay. We’re glad our team was able to provide the helpful service you expected.

April 30, 2025

My service advisor, Javier Garcia, was very professional and courteous. I am pleased with the overall experience. More

by shannoncabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We appreciate your kind words about our Service Advisor’s professionalism and courtesy during your visit with us at Penske Cadillac of South Bay. It’s great to hear you were pleased with your overall experience.

April 29, 2025

Diagnostic price of the a/c was not told to me upfront. I was given the price after the diagnostic was completed. More

by AIRCOAT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
reggie
Report | Print
April 29, 2025

Salesman Robert Uchida did a wonderful job taking his time and explaining every detail in our transaction. More

by FASTEDDIEYAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad to hear that your experience at Penske Cadillac of South Bay included clear and thorough communication throughout the transaction. Thank you for your review.

April 29, 2025

I have always been satisfied with this dealership even before it became Penske. I have puchaced four vehicles over the years. But my last the Canyon leaves me disappointed with GMC,quality. More

by LEWSPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for your continued loyalty and for sharing your experience with Penske Cadillac of South Bay. It's great to know that even before the transition to Penske, you've consistently been satisfied with the dealership and have chosen to purchase four vehicles over the years. We truly appreciate your ongoing trust in our Sales Team and look forward to helping you again whenever you're ready for your next vehicle.

April 28, 2025

Jesse was the best car dealer I have ever met! Made the transaction experience AMAZING. Highly recommend! More

by mrmikenice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We're proud that our Sales Team at Penske Cadillac of South Bay delivered an exceptional experience.

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