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Penske Cadillac of South Bay

Torrance, CA

4.6
1,644 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,644 Reviews of Penske Cadillac of South Bay

January 25, 2025

Always nice, but far away. Can’t believe they had The View on the TV. More

by BETTY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas, Robert Wright
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for your feedback about our Service Team. We appreciate you taking the time to share your thoughts and hope that despite the distance, you continue to consider Penske Cadillac of South Bay for your service needs. If there is anything we can do to assist you further, please let us know.

January 24, 2025

Working with Reggie Shelton is always efficient and effective. He is detailed in his explanation and always provides a high level of service. More

by shelby_jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

We appreciate you sharing your positive experience with our Service Team. It’s great to know the service provided was efficient, detailed, and met your expectations. Thank you for trusting Penske Cadillac of South Bay for your vehicle needs. If you require any further assistance, please don’t hesitate to reach out.

January 22, 2025

Jesse was amazing. Very straightforward and extremely helpful. I definitely recommend him to anyone! And I will recommend my family and friends as well. More

by TAVRIONNASPENCER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for taking the time to share your experience. We're glad to know that a member of our Sales Team provided such straightforward and helpful service. Your recommendation means a great deal to us, and we truly appreciate your willingness to refer family and friends to Penske Cadillac of South Bay. Please let us know if there's anything more we can assist with.

January 20, 2025

My initial visit was bad , but Nathan reached out and convinced me to return. I think communication needs to be improved. More

by darienh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Sutton
Report | Print
January 20, 2025

the service department is professional and always available. Robert expains in detail what service my automobile requires. More

by BURTONMNAOMI_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your feedback. At Penske Cadillac of South Bay, we strive to provide professional and thorough service, ensuring our customers fully understand the care their vehicles need. We appreciate your continued trust in our team.

January 20, 2025

Very good service at / in the service dept. Thank you . We will return to your service dept. More

by Ta738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caddy Munteanu, Bob Uchida
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your kind words! We appreciate your trust in Penske Cadillac of South Bay’s Service Department and look forward to assisting you again in the future.

January 19, 2025

Javier was great very nice and took care of everything like a pro would do More

by Marcus7122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad that the team provided you with professional and attentive service, taking care of everything efficiently. We appreciate your feedback.

January 18, 2025

Great experience. The entire team made me feel comfortable. Their professionalism in dealing with their customers and giving the best deal is well appreciated. I would More

by DINOSPAHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Colbert, Betty Davis, Elmedin Spaho, Bob Uchida
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for sharing your positive experience with Penske Cadillac of South Bay. We’re pleased to hear that our team made you feel comfortable and provided professional service throughout your visit. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

January 18, 2025

This dealership service is great and super fast compared to other dealerships I’ve encountered. Parts department person needs a little help More

by Sgtrodjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your feedback. We’re glad to hear that you find the service at Penske Cadillac of South Bay to be fast and efficient. We appreciate your input regarding the Parts Department.. We look forward to serving you again.

January 18, 2025

Everyone was friendly, experienced, and professional. This is my 4th lease and this is the reason for me coming back. More

by GCHOUCHANIAN
Recommend Dealer
Yes
Employees Worked With
Alejandra Reyes, Haroutioun Boyadjian
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your continued trust in Penske Cadillac of South Bay. We’re pleased to hear that our friendly, experienced, and professional team has made your leasing experience a positive one. We look forward to serving you again.

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