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Penske Cadillac of South Bay

Torrance, CA

4.6
1,644 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,644 Reviews of Penske Cadillac of South Bay

January 17, 2025

Tyler was very helpful throughout the process, everything proceeded smoothly with out any issues at all More

by CHRISPTAPIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian, Tyler Colbert, Caddy Munteanu
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your feedback. We’re glad to hear that your experience with Penske Cadillac of South Bay was smooth and that our team was helpful throughout the process. We appreciate your business.

January 16, 2025

Robert Wright has always treated me in a professional way. He said my oil change would take about one to one and half hours, and it did. More

by Lshields4
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for sharing your experience. At Penske Cadillac of South Bay, we strive to provide professional and accurate service, and we’re glad your oil change was completed within the expected timeframe. We appreciate your continued trust in us.

January 12, 2025

Jesus Benitez is the best we love to work with him every year for new vehicle More

by INFO@DJLIMOS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Benitez
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we’re pleased to hear that you enjoy working with our team every year for your new vehicle. We look forward to continuing to provide you with excellent service.

January 10, 2025

Love robert, he's always polite, friendly, truthful, and helpful. Got a problem he's the one! I am treated well by the service department. Schedule appt days and they are speedy, complete and reliable. More

by JJOB620405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for sharing your experience with our Service Team at Penske Cadillac of South Bay. It’s great to know you feel supported and valued every time you visit. We’re glad our team continues to provide polite, honest, and dependable service, and that your appointments are handled promptly and thoroughly. We appreciate your loyalty and look forward to assisting you again.

January 10, 2025

I brought my vehicle for check engine light. It sat at the dealership for over a week and was never even looked at. I eventually had to pick up the vehicle and take it somewhere else. I couldn’t More

by jhedwards25.je
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vikky Posadas, Robert Wright
Report | Print
January 10, 2025

Bob Uchida was very professional and courteous. He represents the dealership very well. Wish the process could have been faster. More

by uclabucks
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wagner, Bob Uchida
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

Your comments about our Sales Team are greatly appreciated. We’re pleased that their professionalism and courteous approach reflected our standards. Thank you for sharing your feedback regarding the pace of the process, we’re always working to enhance the overall customer experience. If we can be of any further assistance, please reach out to us at Penske Cadillac of South Bay.

January 10, 2025

Best car buying experience I've ever had. From top to bottom, everybody was more than helpful. More

by andrewkozaites
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Catherine, Mark
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

We’re honored to know this was the best car-buying experience you've ever had. It’s great to read that everyone on our Sales Team went above and beyond to assist you throughout the process. Thank you for choosing Penske Cadillac of South Bay. If there’s anything more we can do for you, we’re only a call away.

January 08, 2025

Robert Wright is then best Service Advisor Ever! He is kind, helpful, professional and polite He communicates directly with me regarding my service needs and responds to any questions I may have. More

by KATHARINECRAWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

We appreciate your thoughtful feedback about your recent visit to Penske Cadillac of South Bay. It's great to know our Service Team delivered the kind, professional, and responsive care you were looking for. We’re proud to have a team committed to clear communication and customer satisfaction, and we're grateful for your continued trust in us. Let us know if there's anything more we can do for you in the future.

January 06, 2025

You did a great job, thank you. I will recommend to my friends and family More

by Marioandsonslandscaping83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas, Robert Wright
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for the kind words and your willingness to recommend Penske Cadillac of South Bay. We're glad our Service Team delivered a great experience. If we can be of any further assistance, please reach out.

January 06, 2025

Very professional, on time, very good service Price was perfect, delivery on time, found the best car More

by AVOBAZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian
Report | Print
Jun 16, 2025 -

Penske Cadillac of South Bay responded

We appreciate you sharing your experience with our Service Team at Penske Cadillac of South Bay. It's great to know everything from timing and professionalism to pricing and vehicle delivery met your expectations. It would be our pleasure to do business with you again for any future needs.

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