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Penske Cadillac of South Bay

Torrance, CA

4.6
1,644 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,644 Reviews of Penske Cadillac of South Bay

January 06, 2025

Was nervous leaving my car at the dealership for repair. The first two times I dropped my car it was held for 2 months at Cadillac Buena Park whose customer service and communication is the worst. The secon More

by MOACYR14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrain ( I think that's his name)
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Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for sharing your experience. We understand how stressful it can be to leave your vehicle after previous delays elsewhere, and we’re glad our Service Team at Penske Cadillac of South Bay was able to take care of the repair quickly and efficiently. Your trust means a great deal to us, and we’ll be here should you need anything in the future.

January 04, 2025

Great service service thank you! I come here every year and they are very reliable. More

by erica_midori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
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Jun 16, 2025 -

Penske Cadillac of South Bay responded

Thank you for your continued loyalty to Penske Cadillac of South Bay. We're glad to know you receive great service each year and find our Service Team reliable. It will be our pleasure to welcome you back for any future needs.

January 04, 2025

GREAT COMMUNICATION AND LISTENING SKILLS…PATIENCE AND HOSPITALITY WERE ENHANCEMENT ALSO…TIMELY AND PROFESSIONAL WORK…THOROUGH ,PROFESSIONAL AND COURTEOUS IN RELATING TO CUSTOMER NEEDS..A PLEASURE TO DO B More

by EMMETTJONES51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REGGIE SHELTON
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Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we pride ourselves on clear communication, professionalism, and attentive service. We’re glad to hear your experience was a pleasure, and appreciate your business.

January 03, 2025

Had a great experience. Worked with sales person Micheal Nguyen! Very knowledgeable and made the car buying process easy. More

by tavera_ismael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Nguyen
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for sharing your positive experience. The Sales Team at Penske Cadillac of South Bay is dedicated to providing knowledgeable and seamless service to make your car-buying process as easy as possible. We appreciate your business and look forward to serving you again.

January 02, 2025

Javier was the advisor that helped me, and his customer service was excellent. Right of that bat when he answered the phone call he was so eager to help me. He communicated each step of the process. Also, More

by amany.m.abdelmalak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for sharing your positive experience with Penske Cadillac of South Bay. We’re pleased to hear that your advisor provided excellent customer service, was eager to assist, and kept you well informed throughout the process. We appreciate your feedback.

January 02, 2025

It is always a pleasure working with him at the dealership. Great experience at penske buick torrance. More

by Agesone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Colbert, Philip Day, Robert Wright
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Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad you had a great experience at Penske Cadillac of South Bay and look forward to assisting you again in the future.

January 01, 2025

This dealership is the Best! I have closer ones to me but the customer service goes above and beyond. Honest , transparent and knowledgeable team of professionals! This is my 4th More

by AMANDASPAHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian, Caddy Munteanu, Vikky Posadas, Elmedin Spaho
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your continued trust in Penske Cadillac of South Bay. We’re proud to hear that our honest, transparent, and knowledgeable team consistently delivers exceptional service. It’s an honor to be your choice for your fourth vehicle, and we look forward to continuing to exceed your expectations. Your recommendation means a lot to us.

December 31, 2024

Reggie is the best and I go to Penske because of him. In addition, Bruce is also very professional and helpful. More

by shernrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Report | Print
December 30, 2024

Always professional service from the valet to the service advisor Robert Wright. My car is my priority and never been disappointed. More

by GUERREROCORTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
December 29, 2024

Was helped out through every step of the way. Really happy with my purchase. Made the full process easy. More

by ASPEREZ2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
Report | Print
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