Penske Cadillac of South Bay

I like Robert. He came out and greeted me. Asked me what I was doing here. Got my problem fixed He was very professional and know what he was doing. He came out and greeted me. Asked me what I was doing here. Got my problem fixed He was very professional and know what he was doing. More

My truck has been in there for repairs many times and they can not get it fixed. About to contact an attorney for lemon law. Have had nothing but problems and they do not know how to fix it. It’s patheti they can not get it fixed. About to contact an attorney for lemon law. Have had nothing but problems and they do not know how to fix it. It’s pathetic you pay 100k on a vehicle and have wasted so much time with it in shop. I need my truck for work and play and they can not figure what is wrong. 115 degree weather with no AC is the latest. Has not had AC since it was bought! Such an inconvenience! Getting stranded because truck won’t start. Put up with that for months until they finally figured it out! Worse mistake I made was buying a GMC! Next call is to lemon law attorney! This will be their last chance to fix this xxx! More

Good customer service and the salesman was very helpful and explaining the vehicle in a very nice and professional manner which very appreciative and explaining the vehicle in a very nice and professional manner which very appreciative More

Dino was great! He answered all of my questions and helped me along every step in the leasing process. His customer service was very much appreciated. He answered all of my questions and helped me along every step in the leasing process. His customer service was very much appreciated. More

The vehicle was at the dealership for over three weeks and barely anything was done to it and barely anything was done to it More

I had an appointment. The associate engaged me upon arrival. The wait was not long to complete my service. Especially Loved that they washed/vacuumed my car. Thank you The associate engaged me upon arrival. The wait was not long to complete my service. Especially Loved that they washed/vacuumed my car. Thank you! More

I have been going to this dealership for years without any complaints thank you for your service keep up the good work. any complaints thank you for your service keep up the good work. More

They Took my car in right away. And I used a coupon that was sent to me. And I used a coupon that was sent to me. More

When I called for service the technician scheduled me I’m Memorial Day when the dealership is closed. When I towed my vehicle in for repair it took two weeks to tell me what was wrong and $16880 to repair. I Memorial Day when the dealership is closed. When I towed my vehicle in for repair it took two weeks to tell me what was wrong and $16880 to repair. It was a lifter in the #4 cylinder. My 2017 GMC Sierra 1500 had 48K miles. I bought it from Penske certified pre owned on 12/31/18 with a 6 year 100,000 mile warranty. I researched the issue and it is a defective design issue with this GM 5.3L engine. Penske refused to assist with the repairs and charged me $275 for the diagnostics that took two weeks to obtain. I will never purchase another vehicle from Penske or a GMC vehicle. Worst experience ever. I took it to another shop and had I repaired for $5000 with a 1year 12000 mile warranty. A calve job, heads and all lifters weee replaced, More

Everything went well with the with my service experience service advisor Efran is all ways on point Thks service advisor Efran is all ways on point Thks More