Penske Cadillac of South Bay

Overall good experience coming in for my first service at Penske, as my original Buick dealer in Long Beach has discontinued the sale of new Buicks, and seem to only be continuing limited sercvice on Buicks, Penske, as my original Buick dealer in Long Beach has discontinued the sale of new Buicks, and seem to only be continuing limited sercvice on Buicks, so I have now chosen Penske. Marlene in the service dept was extremely professional, efficient and nice, even during what seemed to be a very busy day, with my impression being possibly not enough help on the day I was there. More

Great experience all around. Tyler, Caddy and Dino were awesome. Thanks guys!….Love the Hummer! Tyler, Caddy and Dino were awesome. Thanks guys!….Love the Hummer! More

Worst dealership I have ever done business with. DO NOT GET YOUR CAR SERVICED HERE OR DO ANY BUSINESS!! Kevin Bisson is the worst and most unprofessional manager I have ever dealt with. They damaged DO NOT GET YOUR CAR SERVICED HERE OR DO ANY BUSINESS!! Kevin Bisson is the worst and most unprofessional manager I have ever dealt with. They damaged my vehicle and to get them to repair the damages they caused was like pulling teeth! This seems very common at this dealership just read the other reviews! Again steer clear of this place you will thank me later!!! More

Was very disappointed with the process the offer I was supposed to get was $399 per month lease plus $2300 for the Cadillac Lyriq. Once everything was finalized, I mentioned I have $1000 Costco discount. supposed to get was $399 per month lease plus $2300 for the Cadillac Lyriq. Once everything was finalized, I mentioned I have $1000 Costco discount. They said they already applied that which was not the case considering they didn’t even know about it ahead of time. So basically, they rework the numbers to make it look like I was getting an additional thousand dollars off when in fact, I was at the exact same number prior to mentioning the Costco voucher. I’ll be talking to somebody about this very soon. More

Can’t say enough about the staff there at Penske. They are very professional, nice, and friendly. They are very professional, nice, and friendly. More

Tyler Colbert was very helpful in our purchase of our new GMC Yukon as well as processing our trade in. Thank you. GMC Yukon as well as processing our trade in. Thank you. More

Although I am tired of the fixes under warranty, I can only appreciate the remarkable treatment I receive with Reggie. If it wasnt for Reggie I wouldve been through with this company a long time ago. Than only appreciate the remarkable treatment I receive with Reggie. If it wasnt for Reggie I wouldve been through with this company a long time ago. Than you Reggie! More

Excellent Service as always from customer agent and timely updates on progress of work done on vehicle. timely updates on progress of work done on vehicle. More

Thanks for the great service! Robert Wright was efficient and helpful as in the past. Robert Wright was efficient and helpful as in the past. More

Overall a good transaction, but there's room for improvement. No one gave 100%, but it was a satisfactory transaction. It was a Chevy experience at a Cadillac dealership. improvement. No one gave 100%, but it was a satisfactory transaction. It was a Chevy experience at a Cadillac dealership. More