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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,169 Reviews

1,169 Reviews of Penske Cadillac of South Bay - Service Center

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June 16, 2023

The service rep. was professional and very polite. They were very informative on issues concerning my truck. More

by MAC.BALDRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Excellent service by Robert Wright. He took care of me and my car. Thank you. More

by WENDYEW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Too expensive for the service given. It is less expensive surely at other facilities. Thanks. More

by Mmudallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Rodrigeuz
June 15, 2023

I am completely satisfied with the service that my car received. I am also impressed with the attention that Reggie Shelton gave to my car as well as keeping me informed. The only thing is that I wanted a More

by GREGMO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
June 15, 2023

Made appointment through Mr. Shelton. He met & greeted us upon arrival. He clearly explained and advised on what needed to be done to properly service our vehicle. Mr. Shelton wa More

by JERAAND5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Shelton, Mr. Guerrero,
June 14, 2023

Robert does a great job communicating the status of the job. Always have a good experience. More

by KATIEJ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Superb service by Service Writer, Maria. She kept me updated on progress of oil change as I had just a 2- hr. window between appts. More

by KBERGPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New employee, Maria. & Ephram sp?
June 13, 2023

Service was great. Robert is always accommodating and explain everything to you very well. Thanks! More

by GMADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Hourly rates very expensive 265 an hour also damage to my panel driver side cracked repotted it to service advisor have heard back from him in three days More

by DURRANDBUTLER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie Shelton
June 11, 2023

The staff is very well trained and the service is Excellent. Friendly and helpful, I will come back to you whenever I need help. More

by JOHN.J.CURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
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