Penske Cadillac of South Bay - Service Center

Everything went very perfect. I’m very happy with the results. Thank you so much. I’m very happy with the results. Thank you so much. More

Reggie is awesome he should be general manager. How efficient can one be. Thanks for the service Reggie! How efficient can one be. Thanks for the service Reggie! More

Service had been great until I had a problem with my sunroof and Penske wanted me to pay $2900 to replace a motor that I did not break. The extended warranty did not cover and my regular warranty ended sunroof and Penske wanted me to pay $2900 to replace a motor that I did not break. The extended warranty did not cover and my regular warranty ended while I was waiting for my appointment. In the end your Manager helped me and got the cost cut down tremendously. My only concern was my change wallet which was on the driver door was almost emptied by one of your workers. My car has been left for several days before and never had anyone bothered it. I sent a message to Robert and he never responded. To me that is unprofessional. I work for the largest utility in the country and what we push most is exceptional customer service. Your service Manager was great. I have not brought my car back since then because I was mad. I’m over it now. Thank you for your time More

Service Tection was spot on service manager knowledgeable knew what I needed. Thanks everybody.job well done knew what I needed. Thanks everybody.job well done More

Penske South Bay, so far the best dealership and so easy to work with. Sales reps. Very accessible. to work with. Sales reps. Very accessible. More

Every thing was on time. First time there and I will return because of the number one sever I received First time there and I will return because of the number one sever I received More

Great service and nice customer service I love to come back in the near future thank you back in the near future thank you More

The Assistant Service Manager, Marlene, was friendly, knowledgeable and very professional. You should be proud to have her on your staff. knowledgeable and very professional. You should be proud to have her on your staff. More

My service representative Marlene was excellent and very knowledgeable.and very attentive to detail. Made the experience worthwhile. knowledgeable.and very attentive to detail. Made the experience worthwhile. More

Once again Reggie and his team came through for me and my sick Chevy Impala! My car was diagnosed and repaired in just three hours. In about a month I'll bring it back for a lube, oil and filter and new brak sick Chevy Impala! My car was diagnosed and repaired in just three hours. In about a month I'll bring it back for a lube, oil and filter and new brakes front and rear. See you guys then. Warren More