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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,169 Reviews

1,169 Reviews of Penske Cadillac of South Bay - Service Center

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October 12, 2024

Maria at the service department is a wonderful asset to your company. The call center people overbook you guys, but she was patient and figured it out. More

by MILES11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria and Javier (I might not have that right).
October 12, 2024

I was accepted at appointment time and service was received without a long waiting period. Service Advisor was cordial & helpful. I will continue to use this dealership. More

by Fayenca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
October 11, 2024

Everything worked out just fine. They were very adequate and did the job very well.I appreciate your time More

by Pimpeazy45.ee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Efrain is a really good service Representative. He is attentive, knowledgeable and detailed in his approach to issues with regards to vehicle maintenance. More

by ROD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
October 10, 2024

Dependable service, timely with good quality. Robert Wright is always friendly and accurate. Thank you More

by gregorywolf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Robert was great and the work was completed on time. . Great Job all around. Thanks More

by George B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Car was serviced in a timely manner. Gave me a battery for my starter. Car was washed and everyone was pleasant.. More

by BEVERLYMCALISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero, Service Advisor
October 09, 2024

Javier was fantastic as a service advisor and treated me exceptionally well especially since I am a senior citizen and partially handicapped. Pete More

by PETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
October 07, 2024

Robert was great at giving me updates on my car repair. I'm very happy with Penske Cadillac and so happy that I service my vehicle there. More

by MOACYR14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Irene made it happen for me. Thank you. I love driving my car! Great service More

by ALSEALS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealer Irene
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