Penske Cadillac of South Bay - Service Center

Very responsive. Made the buying experience quick and easy. All the paperwork was done before I got there. Made the buying experience quick and easy. All the paperwork was done before I got there. More

Irene Rios was great, very helpful made the experience enjoyable. Would definitely recommend her to anyone looking for a GMC. enjoyable. Would definitely recommend her to anyone looking for a GMC. More

A local mechanic and another certified GMC dealer give me estimates of $13,000 and $10,000 cheaper than Robert and Penske Cadillac. $13,000 for labor and wouldn’t print me out a copy of the break down of the estimates of $13,000 and $10,000 cheaper than Robert and Penske Cadillac. $13,000 for labor and wouldn’t print me out a copy of the break down of the whole estimate. Won’t be back. More

Vicky was extremely helpful, the problem is that the tray has not been fixed. Incorrectly installed. I will need to bring back in. has not been fixed. Incorrectly installed. I will need to bring back in. More

Robert told me to come in on a Friday and that it would take the whole day but it was done in two hours. take the whole day but it was done in two hours. More

Efren was very helpful throughout the service of my truck very helpful all the way around very helpful all the way around More

They were very efficient and professional! My car is running like new. Complementary car wash was included. My car is running like new. Complementary car wash was included. More

came on time for my appointment but no service rep was around. The car was only driven for a little bit around the shop but the seat position was changed. On-line scheduling process did not work well. around. The car was only driven for a little bit around the shop but the seat position was changed. On-line scheduling process did not work well. It used to but someone changed the web-site to be less useful. Did not look like my tire pressure was balanced More

Customer service was excellent and online scheduling was user friendly. No hassle and easy to use. user friendly. No hassle and easy to use. More

With everything my vehicle needed done it was done quick. Efrain communicated the process and was very helpful. Efrain communicated the process and was very helpful. More