Penske Cadillac of South Bay - Service Center

We received excellent customer service from Reggie! He was very detailed and very knowledgeable. He answered all of our questions and concerns , it was such a pleasure having him as our service rep. He was very detailed and very knowledgeable. He answered all of our questions and concerns , it was such a pleasure having him as our service rep. More

Efran is always on point work ethics are what matters the most. In order to complete the task that i have. Thank you most. In order to complete the task that i have. Thank you More

She was great! And very patient. Answered all our questions and tried to help at the best she could. She is also great with kids! And very patient. Answered all our questions and tried to help at the best she could. She is also great with kids! More

Penske has become my first choice for service. Reggie Shelton has been my service advisor for many years and I tend to follow him. The service department and showroom are maintained very well and Reggie Shelton has been my service advisor for many years and I tend to follow him. The service department and showroom are maintained very well and the staff are friendly and professional. More

Great people great service straight shooters no xx got the car I wanted at a good price very happy the car I wanted at a good price very happy More

Reggie is always prompt and informative. He provides great feedback. I appreciate his customer service. He provides great feedback. I appreciate his customer service. More

Maria, was very helpful and got my car back to me sooner than later..Good work.. I got new brakes and a air pump.. than later..Good work.. I got new brakes and a air pump.. More

Penske South Bay was the best dealership I have ever been to, and I have been to a few. Nathan Sutton and his manager made buying my car so easy. Nathan is a great salesman, and I hope he gets a lot of cust to, and I have been to a few. Nathan Sutton and his manager made buying my car so easy. Nathan is a great salesman, and I hope he gets a lot of customers moving forward. I am glad I can down there when I did. I love my new car, and I think they have a customer for life now! More

What great service, robert was awesome and service was great. Car came back with items fixed and I'll buy my next truck here great. Car came back with items fixed and I'll buy my next truck here More

My car had a plastic shield the came loose. There were three sheet metal screws that cam loose. The shop kept the car for several weeks and charged me more than $600.00 to replace the piece o There were three sheet metal screws that cam loose. The shop kept the car for several weeks and charged me more than $600.00 to replace the piece of plastic. Internet cost around $18.00 dollars. This is well over the top. I will never go back to Penske and I am very clearly telling everyone I know what they did to me. I am considering purchasing another pickup, but it will not be from Penske! The WO actually charged over $200.00 to put in three screws, and yes they had to take off the wheel first. More