Penske Cadillac of South Bay - Service Center

The appointment was easy to schedule. The wait time was not very long. I was also pleased my car was washed. Thank you very much! The wait time was not very long. I was also pleased my car was washed. Thank you very much! More

I did do this already. All ok, friendly employees. Finished on time they said. Very nice place to have to wait also. All ok, friendly employees. Finished on time they said. Very nice place to have to wait also. More

Excellent customer service, Maria was very helpful and was able to pinpoint the origin of issue with my vehicle’s radio glitching, ordered the part and scheduled the repair so quickly without any delay. T was able to pinpoint the origin of issue with my vehicle’s radio glitching, ordered the part and scheduled the repair so quickly without any delay. Thank you Maria. Your awesome. More

I’ve had Maria as a service advisor twice now. It’s been the best experience I’ve ever had and why I continue to trust Penske with my Escalade. It’s been the best experience I’ve ever had and why I continue to trust Penske with my Escalade. More

Overall my experience was top notch. Brought my vehicle in for service and it was ready in no time at all. Their experience , expertise, and efficiency go along way in keeping my vehicle Brought my vehicle in for service and it was ready in no time at all. Their experience , expertise, and efficiency go along way in keeping my vehicle running smoothly. Thank you. More

Great service , great people , and considerate of our time. Very pleased with the dealership lounge and drinks. time. Very pleased with the dealership lounge and drinks. More

Erfrain Guerrero has been my Service Advisor at this dealership for some time now. His level of customer service is always consistant. Its always a notch above the rest. When I text, he replies. He neve dealership for some time now. His level of customer service is always consistant. Its always a notch above the rest. When I text, he replies. He never over promises and always wants to make sure my expectations are met. I buy the GM brand especially, Cadillac because of the level of customer service I get when my truck needs service. I appreciate being treated so well. More

Robert was outstanding, very knowledgeable, very friendly, honest, listened attentively, exceptional communication skills. He was outstanding. He is a great asset to Penske Cadillac of South Bay. friendly, honest, listened attentively, exceptional communication skills. He was outstanding. He is a great asset to Penske Cadillac of South Bay. Such a enjoyable experience. More

My service advisor Reggie Shelton, is extremely knowledgeable and always provides me with outstanding service even before joining the Penske team. He's friendly, polite, professional and courteous. knowledgeable and always provides me with outstanding service even before joining the Penske team. He's friendly, polite, professional and courteous. Simply the Best. More

Joe Rodriguez was awesome! He provided friendly and professional services. Joe was able to renew my opinion about your service department. He provided friendly and professional services. Joe was able to renew my opinion about your service department. More