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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,174 Reviews

1,174 Reviews of Penske Cadillac of South Bay - Service Center

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November 16, 2023

Robert was outstanding, very knowledgeable, very friendly, honest, listened attentively, exceptional communication skills. He was outstanding. He is a great asset to Penske Cadillac of South Bay. More

by Pamela L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

My service advisor Reggie Shelton, is extremely knowledgeable and always provides me with outstanding service even before joining the Penske team. He's friendly, polite, professional and courteous. More

by NUDESIGN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
November 16, 2023

Joe Rodriguez was awesome! He provided friendly and professional services. Joe was able to renew my opinion about your service department. More

by ROYALESJB49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
November 16, 2023

beautiful people to deal with well educated staff, thank you for your help, keep the good work. More

by KINGSATTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haroutioun Boyadjian, Socorro Gomez, Caddy Munteanu
November 15, 2023

Great service! Would recommend to anyone that is shopping for a vehicle. Give them a try. More

by ANYKINDOFTREES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

It was very nice and smooth buying experience. Especially Alejandra Reyes-Palacios over phone for initial appointments and Dino Spaho for the overall buying experience. Dino was amazing. More

by HIMANISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Fast, friendly service. Polite on the phone and in person. Always upfront about what my vehicle needs. More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

The service was great I would like to thanks Mr Reggie he was so helpful More

by ANDRETHEVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
November 13, 2023

Oil change and adding DEF Was completed. I had a reservation and took 2 hours, that is a long wait. More

by GMHODGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
November 13, 2023

Marlene is a huge asset to Penske. She understands customer service and I will bring my vehicle here from now on. I will also recommend others to service their GMC vehicles here. More

by Joconnor575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene and Marie
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