Penske Cadillac of South Bay - Service Center

Service department was unable to honor my extended warranty even though I called ahead of time to confirm that they could. Vehicle was purchased in Tustin and both dealerships confirmed that the warr warranty even though I called ahead of time to confirm that they could. Vehicle was purchased in Tustin and both dealerships confirmed that the warranty was good at any GMC dealer, clearly its not. More

Dealership is good and the only thing I can say is it took a long time to get my car back. There was a delay in getting the part. Other than that service was good and was happy to get my car back. took a long time to get my car back. There was a delay in getting the part. Other than that service was good and was happy to get my car back. More

Had a few issues when I arrived but manager solved the problem apréciate the concern for the customers. problem apréciate the concern for the customers. More

The service Technician Efrain Guerrero was very helpful and Friendly I want to keep him as my service Technician . and Friendly I want to keep him as my service Technician . More

There was an extreme delay to get to finance - the process took way too long. process took way too long. More

The service was good. I waited a little long, all in all the service was good. I waited a little long, all in all the service was good. More

Needs more help . Long wait. People are nice and respectful. But still the wait is an issue Long wait. People are nice and respectful. But still the wait is an issue More

I received The best Service hundred percent satisfied. I will definitely recommend family and friends.Thank you did your help. I will definitely recommend family and friends.Thank you did your help. More

He's the best, very helpful and courteous when we need help or service. Thank you Robert, The Millers help or service. Thank you Robert, The Millers More

Went to this dealer for warranty service about suspension noise and they couldn't find a problem. I still hear clunking noise when going over speed bumps. Will have to visit different dealer. Waste of time noise and they couldn't find a problem. I still hear clunking noise when going over speed bumps. Will have to visit different dealer. Waste of time. More