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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,744 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,744 reviews

May 08, 2023

Brian and the finance team were professional, courteous, helpful and patient. I had a great experience. More

by felisa_solis
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Felisa, Penske Chevrolet of Cerritos greatly appreciates you leaving this wonderful review for us. We're happy to read that our Finance Team were helpful and patient while providing you a great experience. We hope to see you back in the future.

May 08, 2023

Very helpful staff but not much inventory on lot. Took a while waiting for the finance, but once we got started, it didn't take long to finalize. More

by dcuriel1030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hello and thank you for giving our Sales Team such a highly-rated review. We are so happy to learn that you found an amazing car, congratulations! We appreciate your business at Penske Chevrolet of Cerritos and welcome you back anytime.

May 07, 2023

Purchased a CPO Suburban which had many problems. The 172-point inspection indicated the vehicle was good. Unfortunately, there was several issues that was not noticed until after purchasing. I pur More

by acjscummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerammy Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, We take our customer feedback very seriously and would like the opportunity to speak with you about your experience with our Sales Team regarding the certified pre-owned Chevrolet Suburban you recently purchased. Can you please send your preferred contact method to me? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

May 07, 2023

From start to finish, Jerammy made the experience of purchasing vehicle very easy and stress free More

by mello90712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerammy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the amazing 5-star review. We are more than happy to learn that you had an easy, stress-free, and efficient experience with our Sales Department from start to finish. Your business is valued and we look forward to seeing you again at Penske Chevrolet of Cerritos.

May 06, 2023

Went for a curtain air bag recall, and noticed they broke my passenger mirror visor. More

by DMORALES1195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Martinez
May 06, 2023

I've been comin here for years and they have not missed a single time. Always excellent! More

by CHAZAZEVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you so much for your loyalty and kind feedback. It is an honor to be your choice and we are glad you continue to have excellent experiences with Penske Chevrolet of Cerritos. Take care.

May 05, 2023

Angel was great, I got the car I wanted for the price I wanted. Class act dealership More

by mrtroyhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rivera
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Thanks for the five-star review. Here at Penske Chevrolet of Cerritos, we are happy to learn our Sales Department was able to get you the price you wanted. We hope you continue to choose Penske Chevrolet of Cerritos for all your automotive needs. Take care!

May 05, 2023

We had a great experience with this dealership. They're very professional. We're really satisfied with our new car purchase at Penske Chevrolet of Cerritos. More

by AVIRALED10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we appreciate you taking the time to leave us a five-star review. It makes us proud to learn that our professional Sales Team made sure you had a great car-buying experience at Penske Chevrolet of Cerritos. Enjoy your new purchase and have a wonderful day.

May 04, 2023

Customer service was subpar. The advisor did not communicate well with me on the conversations regarding the parts that were ordered. My car was there for at least 10 business da More

by TYBLUE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Cornejo
May 05, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about the level of communication and customer service you received from our Service Team. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

May 03, 2023

I had a great experience. Everyone was very helpful and friendly. I enjoyed the entire process and will refer my family and friends. More

by TONNESHA.BURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you, Tonnesha, for the five-star review. It is thrilling to learn that you had a great experience with our friendly, helpful team. We're happy that you enjoyed your visit and we appreciate the recommendation. Should you need anything, please reach out to us at Penske Chevrolet of Cerritos.

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