Penske Chevrolet Of Cerritos

Excellent customer service Raul Ortega conducted himself in a very professional manner. He has excellent customer skills and delivered as promised. Dealership was very well main Raul Ortega conducted himself in a very professional manner. He has excellent customer skills and delivered as promised. Dealership was very well maintained and all employees were very friendly! More

Service 2013 cruze John booze took good care of our service needs I was in fast and out any questions I had were answered promptly everything went smooth John booze took good care of our service needs I was in fast and out any questions I had were answered promptly everything went smooth More

Missed the Routine Inspection Took the car in for an oil change and tires. The service writer was quite helpful, including helping me use the best of several coupons available. The Took the car in for an oil change and tires. The service writer was quite helpful, including helping me use the best of several coupons available. The work was performed promptly and on the promised schedule. That said, every dealer I ever go to does a cursory inspection of things like fluid levels, wiper blades, signal and marker lights, etc. - it's good business, as they can sell you something else you actually need. When I went in, I had a low tire pressure message on. Unfortunately, it was a text warning, and it turns out this was obscuring a warning to check both the left and right rear turn signal bulbs. After leaving the dealer, 2 blocks later, as I made my first turn, I got one turn signal warning. 2 blocks later, I got the other one. Both of these things should be inspected any time a car is in for service. I had somewhere to be, so I will either have to return to the dealer later, or more likely, have to replace them myself. More

EXCELLENT EXPERIENCE THE SECOND TIME Had an excellent experience this time with my vehicle's second oil chance and troubleshooting noise. It ended up being something very simple and recei Had an excellent experience this time with my vehicle's second oil chance and troubleshooting noise. It ended up being something very simple and received the SUV back clean. More

Excellent They take good care of you . They have great customer service. they don't have you waiting for a long time and if they feel is goin to be a while for They take good care of you . They have great customer service. they don't have you waiting for a long time and if they feel is goin to be a while for your car service they provide you with a shuttle ride . More

New 2017 Suburban Picked up my new truck, and Brayan Vazquez lead me through the process with ease and a great sense of humor. Fatastic salesman, attentive, knowledgea Picked up my new truck, and Brayan Vazquez lead me through the process with ease and a great sense of humor. Fatastic salesman, attentive, knowledgeable, and easy to talk to. Even noticed I left my garage door opener in my trade in and held it in his locker until I could pick it up a week later. Dude is the bomb shot. More

A pleasure to deal with My salesman was Raul Ortiz. First contact was by email. Excellent price quoted and no unpleasant surprises or changes in deal. Could not have been eas My salesman was Raul Ortiz. First contact was by email. Excellent price quoted and no unpleasant surprises or changes in deal. Could not have been easier or happier. More

Great service I took my truck in for an oil change and I was expecting a long wait, but to my surprise I was in and out in less than 35 minutes. Excellent customer I took my truck in for an oil change and I was expecting a long wait, but to my surprise I was in and out in less than 35 minutes. Excellent customer service and very helpful. Look forward to taking my truck again soon. More

A pleasant experience. Got to the Penske Dealership at 3pm and was all said and done by 10:30pm. I knew what I was looking for and they had a huge selection compared to othe Got to the Penske Dealership at 3pm and was all said and done by 10:30pm. I knew what I was looking for and they had a huge selection compared to other chevy dealerships I had visited. It was a long day, but did not feel like it. I got exactly the truck I wanted and the entire experience was stress-free. My sales guy Nabor Gomez was great, not pushy, very relaxed and not a xxxxxxx like most sales consultants. He really worked with us and listened, he never gave us the "salesmen pitch" and we never felt uneasy at any point during the sale. The staff was very nice and the facilities were very well kept. I have and will be referring my friends and family to this place, because it was that much of a difference compared to my experiences at other dealerships. The only knock that I have was there were no rebates of any type for my truck. More

Pleased Very friendly environment , Martin cortez was honest and helpful.didnt pressure me or my sister straight forward about everything . Me and my sister a Very friendly environment , Martin cortez was honest and helpful.didnt pressure me or my sister straight forward about everything . Me and my sister are happy with our lease More