Penske Chevrolet Of Cerritos

Goes the extra mile This was the first dealership I got to and was helped extremely fast. After deciding on a car and getting all of the numbers right the person that hel This was the first dealership I got to and was helped extremely fast. After deciding on a car and getting all of the numbers right the person that helped me Nelson Rios definitely went the extra mile to insure I got the car I wanted. More

Simple amazing What an incredible experience! I don't know why I would purchase another car from anyone other than Penske of Cerritos! Roger Penske has out done hi What an incredible experience! I don't know why I would purchase another car from anyone other than Penske of Cerritos! Roger Penske has out done himself with his service, level of quality team and overall election and price. Raul Ortega, created the easiest experience. We discussed option on the phone, came down to look at inventory and in 20 minutes after test drive was signing documents to drive home in a brand new Volt! Details from how to the features to using On Star, to how to maximize the mileage and best was how to use Sport mode! He made sure phones were paired up and that we could use the My Chevy App before driving away. Best was his follow-up to offer assistance with the rebate program. I didn't think I would buy a Chevy but after dealing with the Penske team, I'll drive to these dealerships to buy all my cars! Thank you for making me feel special and I encourage everyone to shop around the Penske dealership at Cerritos before you sign any contract! Well worth the short time and minimal drive to see! More

Dentist, it doesn't have to be! Buying a car sometimes is like going to the dentist. After choosing your car you sit around squirming just waiting to get out of there. It doesn't h Buying a car sometimes is like going to the dentist. After choosing your car you sit around squirming just waiting to get out of there. It doesn't have to be like that and it's not at Penske Chevrolet. After going to all the different manufacturers like Toyota, Dodge and GMC My mind was made up and I wanted a Chevrolet. I went to my local Chevrolet dealer and looked at and got a price then went home and did my homework online. I called Penske and talked to Raul Ortega we talked numbers on the phone and then I drove to the dealership. When I got there I asked him to have someone check out and have a price ready for my trade in while we looked at the 3 trucks that I was looking at online. After settling on one we went inside and he ran the numbers, we were close but I wanted the night to think about it. There was absolutely no pressure from Raul and I called the next day and got a number that worked for both of us and said yes. I told Raul that I was on my way and to have the paperwork ready so I did not have to wait around, he said that he would do his best and when I got to the dealership I filled out 1 application waited for 15 minutes then went right into financing. In financing, I worked with Lesly who also is very professional she had me out of there in 45 minutes and answered every question I had. This my friends is the place to go for your best deal and to work with the best in the business! More

Visit until you find the right one!!! This was the fourth Chevy dealership I had visited in 3 days. Two of which did not seem to care about doing business, and the other two , one of which This was the fourth Chevy dealership I had visited in 3 days. Two of which did not seem to care about doing business, and the other two , one of which was Penske, worked hard for my business. Osibaldo Barajas took what I felt was an impossible financial situation , and made it possible. Several things were not right, but we worked through them, and solved each situation over several days. ( the vehicle needed a second key. It did not have a manual. There was a very shallow ,large dent in the passenger door, which was not visible unless it was caught at a specific angle.) All of these problems were and will be taken care of. Thanks Penske and thanks Ossie for your continued service and attention over the past two weeks. Willie Whyte More

Great Customer Service My wife & I came into Penske Chevy Dealership & absolutely love how they truly understand what you want & give you options. Raul Ortega was just great My wife & I came into Penske Chevy Dealership & absolutely love how they truly understand what you want & give you options. Raul Ortega was just great at attending our needs & helped us get a SUV we are totally in love with. Will definetly continue to go to Penske for future purchases. More

We went brausing for cars and we end up buying one I would to tell you that Raynaldo Torres was verey patience with our taste of cars and friendly him and his crew where exellent too. But we almost a I would to tell you that Raynaldo Torres was verey patience with our taste of cars and friendly him and his crew where exellent too. But we almost a great experience , the reason why I said that is because it took us around Six Hours to do the paperwork. I belive that with so much technology they should finish tha paper work no more than 3 hours. That was the only part so far that make us upset. More

Easy Transaction - Fernando was AMAZING!!!! I walked on the lot looking for a specific vehicle advertised on Autotrader. The car was made available same day. Fernando got the process started to I walked on the lot looking for a specific vehicle advertised on Autotrader. The car was made available same day. Fernando got the process started to get the car inspected, detailed and repairs needed before sale. He did all this with three business days. I'm amazed at how well informed he kept me through the process. I will definitely keep this dealership in mind on my next car purchase. More

Beyond Satisfied!!! Sam Nachawati is AMAZING! When I first cam to penske chevy I was blown away by how many cars they had to choose from and how spacious and comfortable the lobby was. Sam Nachawa When I first cam to penske chevy I was blown away by how many cars they had to choose from and how spacious and comfortable the lobby was. Sam Nachawati helped me find my 2017 Chevy express cargo van. Sam fought long and hard to find us the best deal around not to mention got us a great rate! Sam was very patient, not pushy, helpful, very friendly and of course brilliant! I wouldn't have been able to havre that experience if it wasn't for Sam. Thank you so much Penske! More

excellent Given excellent on the service on my car, also on the service advisor, courteous employees also, sending me a reminder of the time and date for my ser Given excellent on the service on my car, also on the service advisor, courteous employees also, sending me a reminder of the time and date for my service. More

great customer service Chris Garces helped us get into a new equinox from our old lease at a real great price. he even made it quick and easy for us to have all the paper wo Chris Garces helped us get into a new equinox from our old lease at a real great price. he even made it quick and easy for us to have all the paper work done knowing that we have our son with special needs that is not very patient with waiting. overall great service will definitely be coming back for services and purchase or another car soon thanks More