Penske Chevrolet Of Cerritos

Great experience with servicing my vehicle My experience at Penske was great . The service was in a timely manner Stephen Serrano was awesome checking me in. The price was great for the service My experience at Penske was great . The service was in a timely manner Stephen Serrano was awesome checking me in. The price was great for the service that was provided. More

Since 1999 David Canche was very helpful when I brought my dead van in for a battery check. I asked him to research for me some information on the recent past h David Canche was very helpful when I brought my dead van in for a battery check. I asked him to research for me some information on the recent past history of that vehicle in their shop, and he was able to quickly provide me with the answers. We have used this dealership since we moved into the area in 1999 and they have never disappointed us. I also used them to trade in one older van for my newer one. The only things we don't do there are car washes and tires. As you see, we like them a lot. More

Excellent Every time I go in to get my car service I always get excellent service Carlos Ontivares was no different h was awesome from the beginning. Before I l Every time I go in to get my car service I always get excellent service Carlos Ontivares was no different h was awesome from the beginning. Before I left he had already text me to thank me for bringing my car in. I received an email and a text that my car was ready for pickup, send me a link to pay online. When I got to the dealer to pick up my car, it was already for me just to walk in, pick up my keys and drive away! I call that excellent service!!! More

Great Every time I get my service done is always a great and easy experience Adriana Nunez is a very nice and helpful very professional answers all my quest Every time I get my service done is always a great and easy experience Adriana Nunez is a very nice and helpful very professional answers all my questions and explains them to the fullest More

Worst Service I went in to get my engine light checked in. After two hours of waiting they tell me the problem my vehicle has and that luckily it's covered by my wa I went in to get my engine light checked in. After two hours of waiting they tell me the problem my vehicle has and that luckily it's covered by my warranty. I leave my car for a day, come back the following evening to pick up my car. As I leaving the lot, my engine light is still on! I go back and tell the porter and he said they must of forgot to reset it, so there goes my car for another 30mins or so. Later that evening around 11pm, my engine light comes back on. I went 3 times to this dealer in one week and now they found something else wrong and unfortunately warranty doesn't cover it. Doesn't it really take 3 xxxx times to find that problem!? why couldn't they find that out the first time I brought it in!!! Lazy to do your job complete or what? On top of that, all those times I never received a call from the dealer about the status of my car. I always called and the person that helped me would never answer. I left about 3 voicemails until I had to leave early to work and drive down there. Very unprofessional. If it's suppose to be good service, why not call instead of sending a text! First and last time I ever go here! Should of gone to Lakewood Chevrolet like I always do!!! More

Great experience Visited Penske Chevrolet to look at their 2016 C7R corvette. I was met by a very pleasant young man named Marcos Escobar. Marcos was kind and helpf Visited Penske Chevrolet to look at their 2016 C7R corvette. I was met by a very pleasant young man named Marcos Escobar. Marcos was kind and helpful answering questions I had. I actually just came to look at the car knowing that there were only 500 of these sold in the US I didn't think it would be possible for the little yellow bad boy to be parked in my garage a week later. Marcos went above and beyond and even drove to my home to personally deliver the car cover and trickle charger that I left at the dealership. Professional, caring, helpful and kind are a few words that come to mind. In fact, Marcos is actively looking for used tahoe for my daughter's fiance. Marcos and Penske has won my business. Thank you guys for a great car buying experience! More

New purchase Easy sales experience. Friendly service from Alex Moreno. Asked many questions and he was able to help us choose the right vehicle and color. Just Easy sales experience. Friendly service from Alex Moreno. Asked many questions and he was able to help us choose the right vehicle and color. Just went through the required paperwork afterwards. Very happy with new car! Thanks Alex More

Great Very courteous salesperson, they don't pressure you. He was very helpful choosing my truck ,gave me many options and answered every question we had Very courteous salesperson, they don't pressure you. He was very helpful choosing my truck ,gave me many options and answered every question we had . He was very friendly More

Awesome service! My experience at Penske was great! I went into get a used car but ended up coming out with a brand new 2017 car for an amazing price! Quickest process My experience at Penske was great! I went into get a used car but ended up coming out with a brand new 2017 car for an amazing price! Quickest process I have ever seen with purchasing a car! Thanks Tamer Gayed, excellent service! More

Non-functioning temp gage and A/C issue resolved Went in with a temp gage stuck at Cold and the air conditioning not working. Expected the worst. Stephen Serrano was my service advisor. The dealer fo Went in with a temp gage stuck at Cold and the air conditioning not working. Expected the worst. Stephen Serrano was my service advisor. The dealer found the problem to be a defective engine coolant thermostat housing. We agreed on a fair price for the repair and I was out and on my way the same day. In fact it was done before I expected it. I appreciate the quick diagnosis and repair. More